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No shipping solutions available based on the information provided

Hi, I am trying to demonstrate what I need in my website, at your API playground. I tried your prebuilt example (which they use an address in Hong Kong) it worked just fine, but when I changed to an American address (that is a valid address) it shows me this error: "No shipping solutions available based on the information provided"

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How to fetch shipments based on email ID?

Hi team, can someone please let me know how we can fetch shipments using the email address of the receiver? In the API documentation, we found endpoints that retrieve all shipments but we would like to fetch only those corresponding to an email ID?
Can someone please help?

Logiwa Easyship integration

Hi,

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Multibox shipments through API

Easyship now supports multibox shipments for my subscription tier and for the country I'm shipping from. Is there a way to configure multibox shipments through the API?

Creating Label

Hello,

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Hong Kong to Macau Service Token Key

Hi team,

Label data not displaying correctly

Hello, when calling the completed label data over API to our custom database, the label image is not displayed, (it has been working fine for years until today) and the error "Could not show file correctly. Click here to open it in a new page." is displayed that opens the label in a new tab, the label can then be seen and printed, but why has this happened suddenly today? Has there been any updates on changes to the Easyship API today?

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Request a rate

{
"origin_address":
{
"line_1": "9J5J+53C, 03, First Floor",
"line_2": "Kamla Arcade, Ajmer Rd",
"state": "Rajasthan",
"city": "Bhilwara",
"postal_code": "311001"
},

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Pickup Information

Hi Team,

ANSWERED

Pickup Response

Hi Team,