Discussions

I am using a production key to see the courier services available from US to destination US address. But what ever address in US , only 5 USPS services are showing up. I didn't get any idea of why its showing like that. Why it is not showing up fedex ,ups etc services ?
But from US to Singapore its showing other services.
This sample code which I referred from your site have been used in my site with my address locations.
var request = new XMLHttpRequest();

Hi
I am trying to create order via API but getting below error

Hello,
I have created label with sandbox account,
i am not getting response for platform_order_number and label_url,tracking_number, i am getting null on it, so my question is, is it problem with sandbox api? we will get response when we use original key (production key)?

Ive clicked the enable button. its not responsive. Ive followed the directions provided by EASYSHIP and entered a string of characters, Saved changes, deleted the string of characters, saved changes and tried again. NO luck. Ive also emptied browser cache, deactivated, deleted and reinstalled the plugin. No luck Same issue. Please help

Cannot perform the checkout due to the errors showing up on our staging site checkout page. How do I fix this. It happened after easyship update

I'm requesting a list of shipments from the /v2/shipments endpoint, and the order of entries returned seems to always be created_at, descending.

Hi,
We have been advised by DHL that we are currently using incorrect product codes in our API request. They have told us this needs to be updated in the XML request that is sent to DHL. Please find below the correct code they have asked us to update:

we are currently using Intuitive Shipping app to control how shipping rates are calculated at our store's checkout. We now consider to use live rates feature to offer more accurate shipping rates at checkout and Intuitive Shipping app got us an option to to use Easyship live rates feature within their app by using API access token generated by Esyship. After following all instructions, the live rates feature from Easyship app still has not worked for our store checkout on our tested products. We reached out to live chat support team of Easyship and they confirmed that our API connection within Intuitive shipping app was un-verified, that could be the reason why the feature didn't work. Eventually, they asked us to reach out to developers team to get assistance. Could you please help us fix the issue. Thanks