Discussions

When a customer checks out on our Gravity Form, there's a field "where would you like your completed documents sent?"

I have everything enabled (Rate, Shipment, Label, Pickup, Track, Company, Reference, Product, Address, and Location) for both production and sandbox tokens. I can use the production token and get expected results. Sandbox token is just dumb. Example,
Sandbox token rate request:
"{"status":"success","rates":[]}string(31) "{"status":"success","rates":[]}" "
No rates given.

I've found that the API can be inconsistent at times in terms of creating a shipment on the easy ship dashboard. We've had a few instances where the order is processed but DOES NOT appear on the easy ship dashboard.

Are there API endpoints available for Analytics? (ex. avg shipping cost, number of shipments, etc). These analytics are available on the Analytics tab in EasyShip, but we are looking to pull key analytics into our custom warehouse management dashboard.

Hello good day and how are you doing I have a request and I don't know if that will be possible I would like to integrate your platform to work on my HTML site so that I can be able to have the shipping rates and track my orders of my customers so I don't know if you can be able to provide me with the PHP API.

May i ask when DHL will return to the booking platform?

Why does it take numerous emails and several days to get a response from SUPPORT?

My case is a bit weird, I can get a quote, said from 4 courier when I "get a quote" from the admin portal.

We are currently testing the Magento integration. We would like the IP addresses that we should whitelist so that the Magento integration works