Discussions
Is the sandbox api access token supposed to have testing functionality?
I have everything enabled (Rate, Shipment, Label, Pickup, Track, Company, Reference, Product, Address, and Location) for both production and sandbox tokens. I can use the production token and get expected results. Sandbox token is just dumb. Example,
Sandbox token rate request:
"{"status":"success","rates":[]}string(31) "{"status":"success","rates":[]}" "
No rates given.
Shipment Status
I am trying to query shipment Status using the: https://api.easyship.com/track/v1/status api using only the ORDER NUMBER as it is specified in the documentation. But I do not received any information.
Shipments Not Displaying On Dashboard
I've found that the API can be inconsistent at times in terms of creating a shipment on the easy ship dashboard. We've had a few instances where the order is processed but DOES NOT appear on the easy ship dashboard.
API Endpoints for Analytics
Are there API endpoints available for Analytics? (ex. avg shipping cost, number of shipments, etc). These analytics are available on the Analytics tab in EasyShip, but we are looking to pull key analytics into our custom warehouse management dashboard.
PHP API integration request into my HTML website
Hello good day and how are you doing I have a request and I don't know if that will be possible I would like to integrate your platform to work on my HTML site so that I can be able to have the shipping rates and track my orders of my customers so I don't know if you can be able to provide me with the PHP API.
DHL NOT AVAILABLE
May i ask when DHL will return to the booking platform?
Very poor support
Why does it take numerous emails and several days to get a response from SUPPORT?
Cannot get rate from all courier
My case is a bit weird, I can get a quote, said from 4 courier when I "get a quote" from the admin portal.
Easyship IP
We are currently testing the Magento integration. We would like the IP addresses that we should whitelist so that the Magento integration works
Sender Address
Hi,
Since we have a dropshipping business, usually the customer needs to change shipping labels send from address, I saw I can change the sender address in the dashboard, but I don't see where I can change the sender address in API request.