Discussions

Ask a Question
ANSWERED

Failing to Retrieve USPS locations

I am trying to Retrieve USPS locations in the US and I keep getting this response how can I solve this?

ANSWERED

The web UI shows us a different box list and order list than the API for the same account

When we get use the website to view our list of custom boxes we see one list, but when we use the API we see a different list.

ANSWERED

No label created and no failure message

I get no labels and no response saying why there are no labels

ANSWERED

POST https://api.easyship.com/shipment/v1/shipments/ESUS10223964/pickup this api does not work gives route not found error and also your latest version api gives the same error https://public-api.easyship.com/2024-09/pickups . What is the issue ? I am not able to create pickup

How to use you shipping traking and pickup api's?
These api only give route not found error and doesny work

ANSWERED

Route not found error on any API request

Hello!

ANSWERED

Is there any document corresponding to primary_status in checkpoints?

the webhook of shipment.tracking.checkpoints.created

ANSWERED

How do I know that my refund has been successful?

There is currently no webhook related to successful refund

ANSWERED

What's means {xxx} isn't any of in #/components/schemas/ParcelCreate/properties/items/items?

ANSWERED

webhook label_url 500

create label but label_url is 500

ANSWERED

Questions about the rate API

I use the API to get the rate list. After creating a shipment, the amount that needs to be paid in the backend is inconsistent with the rate amount given in the API. How can I get the actual amount that needs to be paid?