I am working with the Easyship webhooks on development server it was working. But after moving to the live server, the website is password protected due to some security reasons. By password-protected website, any other access request will be denied by the server even webhook are unable to access the request page. I need the IP address of webhooks events so that I can allow all the IP address to access the website. Please mention as much as IP addresses you are using for webhooks so that I can get all the events requests without any issue.
Posted by Shalender Kumar about a year ago
Hi, I am doing the following request body: ``` { "allow_courier_fallback": "false", "destination_address_line_1": "test", "destination_address_line_2": "", "destination_city": "Sydney", "destination_company_name": "", "destination_country_alpha2": "AU", "destination_email_address": "[email protected]", "destination_name": "test", "destination_phone_number": "test", "destination_postal_code": "2020", "destination_state": "NSW", "easyship_shipment_id": "", "is_insured": "false", "items": [ %{ "actual_weight": "23.0", "category": "toys", "declared_currency": "AUD", "declared_customs_value": "45.0", "description": "test", "height": "20.0", "length": "10.0", "sku": "DM5NNR", "width": "12.0" } ], "order_notes": "", "platform_name": "Sheldon", "platform_order_number": "", "selected_courier_id": "f9c03bd5-dec7-4b5b-a3ac-7fa7b9d01674", "taxes_duties_paid_by": "Sender", "total_actual_weight": "" } ``` but I am getting this error as response: ``` "{\"ActiveRecord::StatementInvalid\":\"PG::InFailedSqlTransaction: ERROR: current transaction is aborted, commands ignored until end of transaction block\\n: /*application:ESAPI,controller:shipments,action:create*/ INSERT INTO \\\"shipments\\\" (\\\"type\\\", \\\"company_id\\\", \\\"shipment_state\\\", \\\"pickup_state\\\", \\\"transaction_state\\\", \\\"label_state\\\", \\\"manifest_state\\\", \\\"delivery_state\\\", \\\"store_state\\\", \\\"warehouse_state\\\", \\\"reconciliation_state\\\", \\\"destination_name\\\", \\\"destination_company_name\\\", \\\"platform_name\\\", \\\"order_notes\\\", \\\"destination_country_id\\\", \\\"incoterms\\\", \\\"buyer_selected_courier_id\\\", \\\"address_line_1\\\", \\\"state\\\", \\\"city\\\", \\\"postal_code\\\", \\\"phone_number\\\", \\\"email_address\\\", \\\"store_id\\\", \\\"origin_country_id\\\", \\\"currency\\\", \\\"service\\\", \\\"sort_by\\\", \\\"tracking_engine\\\", \\\"package_count\\\", \\\"easyship_shipment_id\\\", \\\"origin_address_id\\\", \\\"created_at\\\", \\\"updated_at\\\") VALUES ($1, $2, $3, $4, $5, $6, $7, $8, $9, $10, $11, $12, $13, $14, $15, $16, $17, $18, $19, $20, $21, $22, $23, $24, $25, $26, $27, $28, $29, $30, $31, $32, $33, $34, $35) RETURNING \\\"id\\\"\"}" ```
Posted by Cristiano about a year ago
I was sent here by your support team. I have EasyShip connected to my WooCommerce site but the shipping rates aren't calulating at checkout. I've gone throught the troubleshooting steps, deleting other shipping plugins, completely removing and re-installing Easyship but nothing. Any other steps I can try to resolve the issue?
Posted by Shannon about a year ago
Hi there. I'm sending a test post with an item category, but i'm getting back an exception---CloudShipmentManagerError - action: create_by_api - Shipment items item category can't be blank. Can you help me figure out what's wrong with this test query? request id 9e031636-1b3d-4790-b5d0-c2cd280b965d Data structure: {:platform_name=>"MyPlatform", :platform_order_number=>"MyOrderNumber", :destination_country_alpha2=>"US", :destination_city=>"San Francsico", :destination_postal_code=>"94110", :destination_state=>"CA", :destination_name=>"bobby_2", :destination_address_line_1=>"24 Peters Ave", :destination_address_line_2=>"", :destination_phone_number=>"2038563234", :destination_email_address=>"[email protected]", :items=> [{:description=>"KITTY", :sku=>"KITTY", :actual_weight=>5.0, :height=>1, :width=>1, :length=>1, :category=>"watches", :declared_currency=>"USD", :declared_customs_value=>5.0}]}
Posted by Ian Norris about a year ago
Hi, I synced my Woocommerce store up to easyship tonight but I continue to get "There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help." I've followed all the troubleshooting steps but still no luck. Can someone please assist? Wordpress 5.2.1 and easyship 0.5.5
Posted by Toby about a year ago
Please help. Using latest version of WordPress and WooCommerce. We used query monitor plugin and found the following errors. PHP Errors in Ajax Response query-monitor.js?ver=1560667430:324 {type: "warning", message: "A non-numeric value encountered", file: "wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-shipping.php", line: 360, stack: Array(10), …} query-monitor.js?ver=1560667430:324 {type: "notice", message: "Undefined index: es_api_key", file: "wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php", line: 32, stack: Array(10), …} query-monitor.js?ver=1560667430:324 {type: "notice", message: "Undefined index: es_api_secret", file: "wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php", line: 33, stack: Array(10), …} query-monitor.js?ver=1560667430:324 {type: "notice", message: "Undefined index: es_taxes_duties", file: "wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php", line: 36, stack: Array(10), …}
Posted by Bryan about a year ago
Is it possible to integrate with 3dCart to receive real time shipping rates? I'm trying to set up real time shipping rates by connect with 3dcart using the ENDPOINT URL, but I'm having trouble with it. What are the steps to retrieve the endpoint url?
Posted by Amy about a year ago