I'm making a test call using VueJS & Axios with my Sandbox API to retrieve rates. My Method; ``` fetchShippingRates() { this.axios.post(this.endpoint, { 'origin_country_alpha2': 'US', 'origin_postal_code': '90210', 'destination_country_alpha2': 'US', 'destination_postal_code': '10030', 'taxes_duties_paid_by': 'Sender', 'is_insured': false, 'items': [ { 'actual_weight': 0.23, 'height': 2.54, 'width': 25.4, 'length': 30, 'category': 'fashion', 'declared_currency': 'USD', 'declared_customs_value': 100 } ] }, { headers: { 'Content-Type': 'application/json', 'Authorization': 'Bearer ' + this.accessToken } }) .then(response => { console.log(response); }) .catch(error => { console.log(error); }); } ``` I'm receiving a 200 response, but with the message; ``` data: messages: Array(1) 0: "Sorry, your shipment is too heavy! If possible, try splitting it into multiple shipments." rates: [ ] ``` I see nothing regarding shipping limit in the documentation, plus that 0.23kg is equivalent to half a pound which would be a single t-shirt.
Posted by Jon Black 2 years ago
Hi, I've tried rates request API in the link below with sandbox token but didn't seem to work. https://developers.easyship.com/v1.0/reference#rates-intro can you please tell what the error message means? couldn't find anything about the message in docs. Thanks
Posted by uri 2 years ago
Hi there, Can the tracking status API return on specific shipment status? I was trying the endpoint by supplying the platform_order_number, easyship_shipment_id and both at the same time, but it always returned the status of all my shipments (The testing is done on the sandbox environment though). Thanks
Posted by Takatack Developers 2 years ago
Tried to update the callback url on the sandbox section and a popup notification with following message 'Your API settings have been successfully updated' appeared. But the callback url value didn't stick or recorded under the callback_url field. Did I miss out anything for the callback url setup?
Posted by Takatack Developers 2 years ago
Hello team easyship, i need to test by shipping several shipments in developer account, but i am not able to see that option without paying money even in developer account. Does easyship provide testing environemnt where i can test my code without paying money to ship items?
Posted by Damson Developer 2 years ago
I am testing the Create Shipments API with EasyShip's sandbox environment. Calling the API via postman is successful but when I call the same API via Java, I will get the following: Error 1010 : Access Denied. The owner of this website (api-sandbox.easyship.com) has banned your access based on your browser's signature (.....). Is the sandbox server blocking the API request?
Posted by Ray 2 years ago
Hi Support, I am using your api integration on my side. My email account is [email protected] Already created an app in your account. I have 2 keys sandbox and live, Using sandbox details now , but getting an error while i am requesting ( User doesn't have permissions for this request ). Whsta steps i need to follow for getting permission on my site.Please Respond me as soon as possible. website url: http://sgwebdesigner.org/smh/api.php Thanks
Posted by vikas 2 years ago
When I try to update callback url in sandbox, the following alert pops out: Sorry, something went wrong updating your API settings. Please refresh the page and try again! What should i do? And my callback url will return a response {"label_received":"true"} when receive request.
Posted by Eric 2 years ago
Hi team, Just started exploring for my client (Boxes & Things Pte Ltd). When testing the rates API 1. Neither sandbox nor production API token is working (from the shared details in your website) Only my actual client's API token works (tested api call in curl successfully) Question: Are the shared keys obsolete? Question: There is only a production API token under connect --> API integration. The sandbox API token is empty. Why? 2. When using Postman (with production token), the response is: "errors": "Items should have dimensions and a weight". However, I copied the JSON from your website. I checked the specs and there seems nothing wrong. 3. I also explored another testing approach: When using "try it" option I am getting an authentication key but nothing happens. There is no actual communication going on? Perhaps I don't understand how it works....
Posted by Ralf Wilden 2 years ago
Dear to whom it may concern, I am trying to integrate Easyship with Big Cartel. I managed to set up my API access code. However, I am not too sure how should I go about doing it? Do I copied it to my CSS code? Please advice. Thank you so much for your kind attention and time! Cheers, Ely
Posted by Ely 2 years ago
Dear Team, When meeting Eric Mui earlier this summer, he told me you would have a Prestashop API ready by now. Is this available as a package? From now on we can access the low level code of your API, but my developers is wondering if there is any fully packaged API for Prestashop, Cedric Thiry, SEED Advisory, on behalf of MyExclusivebrands.com
Posted by Cedric Thiry 2 years ago