Discussions

Ask a Question
ANSWERED

Mark as directly handed over

Hi,

ANSWERED

Sandbox API response empty with status code = 500

Hi,
I hope this message finds you well.

ANSWERED

Every Time USPS return in rates?

Hi,

ANSWERED

Is there a way to search an specific item?

Hi, if I am going to retrieve a product with an API version 2023.01, is there a way to retrieve it by product ID? I can only see searching it by SKU.

ANSWERED

PledgeBox Data Imported Incorrectly

Hi! I test pushed 50 orders to fulfillment and all the weight and purchase price information was imported incorrectly by Easyship. Please help.

ANSWERED

Create Shipment Error with status code = 202 (partial_success)

Hi!

ANSWERED

Label URL is not filled after shipment creation

Hi!

ANSWERED

API Integration Help

I need help with the API integration from EasyShip for my website. They are partnered with ZenBusiness. I tried to do a test order where I also paid for an item, but the money bounced back to my account. Please help. What can I do?

ANSWERED

Cna I received something?

I have already make the shipment, generated the Label, schedule the pickup. using API.
This is my shipment ID : ESUS221719151.
And then I have some questions.

ANSWERED

Change product names when syncing orders to Easyship

Hi! This is from Ecwid support. We have a mutual client who is using the Easyship app and has a feature request regarding product names.
When orders are synced from Ecwid to Easyship, the product name is retained. For example, this order which includes the product "Obscuro Deck with Zodiac cards" (screenshot:
https://ecwid.d.pr/i/7brlbu). The same product name is acquired by Easyship (screenshot: https://ecwid.d.pr/i/jUO2DR).
The client wants it so that the product names can be different or made shorter, which he currently does manually (sample for the same product: https://ecwid.d.pr/i/LyaP6H).
Is there a possibility that such a feature is added to the integration in the future? So that when the order is synced to Easyship, the merchant can enable an option to change the product name format.