Discussions

easyship api if exist white list?

Is the API based on Open API specification? Does the developer portal provide the link to download Open API schema to be able to generate a client based on it? I wasn't able to find a link on the portal to download

Hi, could you please provide us the API documentation url for carrier integration? Thank you

Which endpoint should i be hitting to fetch the tracking updates for a particular shipment ID

Hi! There is a possibility of shipment cancellation, when I expect to get my money back after some time. How can I check the status of this refund? Is there any mechanism like an API call or webhook? Having only one balance endpoint with no detailed information does not give anything useful, like if the sum of money for certain shipment has been refunded.

I have set up a webhook trigger for the shipment.tracking.status.changed event. For some orders, the event did not fire for the status "Out for Delivery," while for other orders, it worked fine. This issue occurs in the morning only for some orders ,when the order is onboard for delivery.

Hi Dev, I have tried to retrieve shipping rate with the following JSON:
{
"origin_country_alpha2": "SG",
"origin_postal_code": "239732",
"destination_country_alpha2": "SG",
"destination_postal_code": "238839",
"taxes_duties_paid_by": "Sender",
"is_insured": false,
"items": [
{
"actual_weight": 1.2,
"height": 10,
"width": 15,
"length": 20,
"category": "mobiles",
"declared_currency": "SGD",
"declared_customs_value": 100
}
]
}

I am trying to set up the DHL API and the form is requesting a 14 character key but the key from myDHL is 32 characters.

well. when i send a request for the rates.sometimes it is response the info like this:"Rate Limit Exceeded, please upgrade your plan to get more requests" and sometimes it works well.how to make it aways working well,