Discussions
Change product names when syncing orders to Easyship
Hi! This is from Ecwid support. We have a mutual client who is using the Easyship app and has a feature request regarding product names.
When orders are synced from Ecwid to Easyship, the product name is retained. For example, this order which includes the product "Obscuro Deck with Zodiac cards" (screenshot: https://ecwid.d.pr/i/7brlbu). The same product name is acquired by Easyship (screenshot: https://ecwid.d.pr/i/jUO2DR).
The client wants it so that the product names can be different or made shorter, which he currently does manually (sample for the same product: https://ecwid.d.pr/i/LyaP6H).
Is there a possibility that such a feature is added to the integration in the future? So that when the order is synced to Easyship, the merchant can enable an option to change the product name format.
Easy ship not coming up as an option for shipping methods on squarespace
On my Squarespace website easy ship is not coming up as an option on my shipping methods drop down. Please help! How do I get this to show up so that I can have live shipping options at my checkout please?
Unable to connect Easyship to OnBuy account due to invalid API keys.
Hi I am getting error while using https://api.easyship.com/2023-01/labels api
{
"error": {
"code": "invalid_endpoint",
"details": [],
"message": "The requested endpoint does not exist.",
"request_id": "5c4bdff9caa85aad34ad3b1b29fa957d",
"type": "invalid_request_error"
}
}
Where should I get my client_id and client_secret?
I am developing a platform for my clients to access the Easyship platform. I am making reference to https://developers.easyship.com/docs/how-to-authorize-easyship-user. I wonder where I could apply for my client ID and secret.
What is qr_code in shipping_settings during creating shipment 2023-01/shipments?
What is difference between qr_code option and qr_code_with_label option?
get rates is not working
`async function getShippingPriceEasyShip() {
try {
Shipments not being recognised in front end
When I create a shipment using the https://api.easyship.com/2023-01/shipments and then https://api.easyship.com/2023-01/labels, the resulting shipment is not recognised in the front end at all!
Not Allowed to book timeslot for courier
I am trying to use this endpoint https://api.easyship.com/2023-01/pickups
Not Receiving Webhooks from Easyship Intermittently
I have several orders that I have not received the updated hook for the return. See that the order was delivered on the outbound, but not seeing the return hook bring in that information (most are sending return and I am getting hooks for them).