I am getting following error while I call the shipment api to create shipment with my sandbox api key but works fine with production api key. { "message": "Failed to create shipment: [\"error_message: Validation Failure: No credentials\", \"error_message: Sorry, we couldn't find any shipping solutions based on the information provided.\"]" } Below is my request body - { "destination_country_alpha2": "US", "destination_city": "New York", "destination_name": "Aloha B", "destination_address_line_1": "300 Park Avenue", "destination_phone_number": "+1 234-567-890", "items": [ { "description": "Silk dress", "actual_weight": 1.2, "height": 10, "width": 15, "length": 20, "category": "fashion", "declared_currency": "SGD", "declared_customs_value": 100, "sku": "test" } ], "platform_name": "Amazon", "platform_order_number": "#1234", "taxes_duties_paid_by": "string", "is_insured": true, "selected_courier_id": "b8d528a7-a2d4-4510-a7ac-11cbbb6542cd", "destination_postal_code": 10022, "destination_state": "NY", "destination_address_line_2": "string", "destination_email_address": "[email protected]" }
Posted by Amit bisht about a year ago
Hi, I wish to connect a new selling platform that is not registered in Easyship's list. May I enquire if anyone knows how to proceed after creating an API token? I don't understand how to proceed from here, to seamlessly link the selling platform and Easyship. Thanks!
Posted by Mindy about a year ago
Hi, we are trying to integrate the Get Rates API to our system. We came across 2 issues: 1. The doc here https://developers.easyship.com/docs/getting-a-rate and https://developers.easyship.com/reference#request-rates-and-taxes have different request params. The first one has origin_country_alpha2 and the second one does not. Which version is correct? 2. We do need to customize the origin country when trying to get rates since our products will be shipped from different origins. And the current API version looks like not accepting parameter origin_country_alpha2, how are we supposed to do to get rates with different origins?
Posted by Eddie about a year ago
I've followed all the directions and troubleshooting instructions in the documentation, yet I'm still unable to get shipping prices to display on my Woocommerce store. When I set Easyship as the shipping option in WC, it gives me the "no shipping methods available" error. I'd love for someone to take a look at this and figure out what's going wrong. I think it has something to do with the API/store connection between WC and Easyship. When I click "enable" and login to connect my store, it seems to work on the Easyship website side but nothing happens on my Woocommerce site - I can sit there and click Enable over and over again with no difference in results. When I try to add Easyship to the site via API key, it seems correct on the Woocommerce side, but then it doesn't appear to work correctly on the Easyship side. There's no way to get it work. Please contact me to help me get this solved.
Posted by Molly Widstrom about a year ago
Hi admin! I have a question about create shipment. When we create a new shipment, All fields with prefix is "destination_" is infomation of address, which address package will be transfer to. I do not see any field for we fill the infomation of the origin address So shipment still created. Can you tell me why? Thx.
Posted by John about a year ago
Hi I would like to integrate API shipping rate to my website which is actually a customised website built up using WordPress. Could you please guide me in integrating API to my customised website.
Posted by MOHD about a year ago
We are currently using Easy Ship at checkout on our Shopify store for our international shipments only. Right now we are manually creating labels, and emailing them to our fulfillment partner daily. Our current fulfillment partner already uses an API to pull our orders from Shopify but wait for us to send them labels for our international orders. Looking for a way to make the process less manual for sharing the shipping labels and documents with our fulfillment partner. Any suggestions would be greatly appreciated!
Posted by Melissa about a year ago
Hi admin! For now, when i use https://api.easyship.com/rate/v1/rates I have get the erros: timeout Or something related to clouldfare .... Before that, it work normally. I am on Test Mode. Can you help me check it? It is extremely important to me now. Thank you.
Posted by Le Bao Trung about a year ago
Now, After I confirm & buy labels api -> status: 'success' -> I use list shipment api to check label_url but o got label_url: null Before that I still receive "label_url": "https://api-sandbox.easyship.com/shipment/v1/shipments/d21dd39d-7774-49b6-bbd7-7df5949e2c9e/label", Can you help me check it ? Thank you
Posted by Le Bao Trung about a year ago
Hi Admin, I found track status two links below https://developers.easyship.com/v1.0/reference#track https://developers.easyship.com/v1.0/reference#tracking-endpoint It confuses me, my question is what is the exact status of track shipment?
Posted by Ghite about a year ago
Hi Admin, I've a problem with Pickup API. After shipment created successfully I request a pickup but got an error, 'Failed to create Pickup: Labels are not generated or the shipments are already request picked up/handed over: XXXXxxxxxxxx'. That means I need buy label before request a pickup?
Posted by Ghite about a year ago
When I access to label_url of shipment, It is empty data. Before that i test it ok, but now all label_url i create before that is empty same https://api-sandbox.easyship.com/shipment/v1/shipments/ea3ef55b-fac7-43fa-889e-9c4f83ddd4fe/label Can you have me?
Posted by Le Bao Trung about a year ago