Discussions

Ask a Question
ANSWERED

UPS 3 Day Select rate does not appear in the API

Good morning, we have implemented your API on our website, but we have a detail with the rates it shows, since some appear on the portal but not in the API, for example the UPS 3 Day Select rate does not appear in the API but it does. In the portal. What could be the reason for this difference?

ANSWERED

I can't create a shipment with service UPS 3 Day Select via API

Hello team, I cannot create a shipment with the UPS 3 Day Select service via API, I cannot get it to appear in the list

ANSWERED

Shipments blocked by DHL, incomplete invocie data, how to update?

Recently DHL has blocked and returned all our shipments into the UK. After speaking with our account manager the cause is because of insufficient label data.

ANSWERED

DHL API

I am trying to set up the DHL API and the form is requesting a 14 character key but the key from myDHL is 32 characters.

ANSWERED

Concern about create return shipment with parcel object

I'm creating return shipment in easyship but when I'm creating parcel object with data which I have and there are some more field showing it's required 'hs_code' or 'category', 'declared_currency', etc,... but in documentation it's not showing required

ANSWERED

Walmart api connect error

Hi,I tried to connect walmart seller account api with Easyship, but it shows error. How to fix it ? Thanks!

ANSWERED

Custom Multivendor platform implementation on orders

Hi, my team and i are currently creating a custom multivendor solution and is in the process of integrating easyship, i want to ask if there is a way to request for the batch feature to process orders for multiple origin_addresses for our vendors

ANSWERED

API issue connecting to ReturnPrime

I am trying to use Easyship as my logistics partner for ReturnPrime on shopify. I created a custom API because return prime was not listed as one of your apps. It all connected smoothly but it is unable to create labels on returns. I am getting an error message each time.

ANSWERED
ANSWERED

Access Request for Tracking Actions API

I'm from Viasocket. We're looking to develop tracking actions for our plugin with Easyship. Could you grant us the necessary access?