Discussions

how to find sandbox integration in account?

Hi there, how do i create a sandbox integration? there is no option to choose between sandbox or production. I was following the instructions here: https://developers.easyship.com/docs/authentication

Posted by Matthew Tang over 4 years ago

Need to turn off using the default Shipping Address both as a sender or receiver

Whenever we try to turn it off (and I have tried with 2 different browsers, just in case)

Posted by Henry Dall over 4 years ago

Sorry, we couldn't find any shipping solutions based on the information provided

I am testing the rate API, but it shows me an error "Sorry, we couldn't find any shipping solutions based on the information provided" on every country

Posted by Varun Rajaurya over 4 years ago

Item Category not supported

I tried to create a shipment using test API but all I got is this message

Posted by John Suarez over 4 years ago

France : Sorry, we couldn't find any shipping solutions based on the information provided

I have this error with your API.

Posted by Sammy developer over 4 years ago

RATES isn't showing up in our website

We are getting a response message of - "Sorry, we don't support this item category for Australia. (Sport & Leisure)". While all our items is labeled as 'Sports'.

Posted by Bryan over 4 years ago