Discussions

Hi, We tried to create a pickup according to the timeslot provided by API.

Hi, when I request rates over the API, I am unable to get the same options that I can over the Easyship dashboard (either the "Get a quote" tool or the "Create shipments" tool). For example, if I set up a shipping rule to only use UPS Next Day Air, I can see the option just fine on the dashboard, but the API doesn't return any rates. However, this only happens with most UPS options. UPS Ground as well as all of the USPS options work normally over both the dashboard as well as the API. I have the API request set to use the shipping rules. Is there a limitation or options somewhere to change that would fix this?

Hello. we need to put into place a signature requirement for any product that has a product value of over $100. We use easyship integrated into linnworks for label creation. We have instilled this kind of requirement before via API, can you please assist with this?

For example, I need to understand what the model is for "shipment.tracking.status.changed" so I can update our system accordingly

How can i check those created shipments in dashboard?

Hello, we are unable to generate label and we are receiving "undefined method `[]' for nil:NilClass" error. We also noticed that the country in the response for the origin address is United States although it is sent in the request as GB (United Kingdom). Can someone please help us generate a label?
The request:

Hello team easyship,

Our site is integarted via API with easyship for some time now. We see consistent results for identical shipments across the easyship portal and our site - as expected.
At your (easyship's) suggestion I created and different new (easyship) account and changed the access key to the new account (on our test environment).

Please enable these methods for the api
Address_validation
Custom_markup_rate
Payment_source
Payment
Billing_document

WHen will the plugin be tested up to wordpress version 5.2.2?