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ODBC Connection

Does Easyship support ODBC connections? We're looking into integrating Easyship into our WMS (VeraCore) and they're telling me that directly connecting via an ODBC connection is the easiest way. There is also the possibility of connecting through their web-services tool, but I'm still finding more information about those.

PICK-UP API

We have coded the Pick-up API and can select the date/time slots received by Easyship - once we have selected them, we cannot find the way to push this information back to Easyship

Error when generating label via shipment

I'm trying to use the sandbox and test generating a label at the same time as a shipment, however when I query the shipment after creation and get the label I get the error:

UPS carrier insurance

Can we get the insurance amount from our UPS carrier with negotiated rates account? We want the breakdown of the carrier insurance and shipping amount.

ANSWERED

Hi I am getting error while using https://api.easyship.com/2023-01/labels api

{
"error": {
"code": "invalid_endpoint",
"details": [],
"message": "The requested endpoint does not exist.",
"request_id": "5c4bdff9caa85aad34ad3b1b29fa957d",
"type": "invalid_request_error"
}
}

Buy Label issue

Not able to create labels on shipments in sandbox.

The Rates API returns "User doesn't have permissions for this request"

acroding the instruction blow

Webhooks for the shipment.tracking.status.changed event not being fired by Easyship

I have a webhook set up to receive numerous types of events from Easyship. I have tested each event type (using the 'Test' button in the webhook modal window). All of the event types (including the shipment.tracking.status.changed event) work fine and are received and logged by my system.

Create and Buy Label API with Sandbox account

When we call https://api.easyship.com/shipment/v1/shipments/create_and_buy_label with the data (see attached) to the sandbox, we got the error "There is not enough credit on your account" but we have already deposited money. Please help to check. Thanks.

Return log with "invalid_content", we don't know the root cause to debug

Request log
{
"incoterms": "DDP",
"parcels": [
{
"total_actual_weight": null,
"items": [
{
"actual_weight": 0.090718474,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 51.09,
"description": "Toothpaste Tablets with Fluoride Minty Yuzu Flavor",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 51.09,
"quantity": 10,
"sku": "tidalminttablettin"
},
{
"actual_weight": 0.181436948,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 110.04,
"description": "Botanical Body Wash Sheets",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 110.04,
"quantity": 10,
"sku": "tidalbodyrefilltin"
},
{
"actual_weight": 0.0226796185,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 23.58,
"description": "100% Konjac Body Sponge",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 23.58,
"quantity": 20,
"sku": "860008458698"
},
{
"actual_weight": 0.1632932532,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 102.18,
"description": "3 in 1 Face Wash Beans Purifying",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 102.18,
"quantity": 10,
"sku": "tidalfacialrefillgrnt"
},
{
"actual_weight": 0.1632932532,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 102.18,
"description": "3 in 1 Face Wash Beans Calming",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 102.18,
"quantity": 10,
"sku": "tidalfacialrefillwhttin"
},
{
"actual_weight": 0.1632932532,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 102.18,
"description": "3 in 1 Face Wash Beans Brightening",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 102.18,
"quantity": 10,
"sku": "tidalfacialrefillorgt"
},
{
"actual_weight": 0.090718474,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 51.09,
"description": "Toothpaste Tablets with Fluoride Cinnamon Flavor",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 51.09,
"quantity": 10,
"sku": "tidalpinktablettin"
}
],
"box": null
}
],
"shipping_settings": {
"units": {
"dimensions": "in",
"weight": "lb"
},
"output_currency": "HKD"
},
"origin_address": {
"city": "2-6 Foo Ming Street, Causeway Bay",
"company_name": "TLE Wellness",
"contact_email": "
[email protected]",
"contact_name": "Genie Cheung",
"contact_phone": "+85297915880",
"country_alpha2": "HK",
"line_1": "2K, Po Ming Building",
"line_2": null,
"postal_code": "0000",
"state": "Hong Kong"
},
"destination_address": {
"state": "Hong Kong",
"postal_code": "0000",
"contact_phone": "+852 6042 2519",
"contact_name": "Bob",
"city": "Wong Chuk Hang",
"contact_email": "[email protected]",
"line_1": "20/F Metro South Tower 1",
"line_2": "39 Wong Chuk Hang Road",
"country_alpha2": "HK"
},
"insurance": {
"is_insured": true,
"insured_currency": "HKD",
"insured_amount": 5659.2
}
}