Discussions

Ask a Question

Flower Delivery

Hi, just wondering if we can use your service to deliver multiple flower bouquets or boxes in one run usually between 5 to 10 bouquets from one pick up location.

Creating Shipment, Why can't destination_address.contact_phone be blank?

https://developers.easyship.com/reference/shipments_create clearly shows that the phone contact is not required for destination address but when creating a shipment in sandbox is can't be null or blank. I do not want to collect phone numbers of my customers just to ship to them. Why is it not consistent?

ANSWERED

2-Way API Call

Hi,

why does this rates request api call return an error?

POST /2023-01/rates HTTP/1.1
Accept: application/json
Content-Type: application/json
Authorization: Bearer prod_4jZAQeqvVWAlL2pJWu2Zfe7GRu++0oymSxwI1fbzrCc=
Host: api.easyship.com
Content-Length: 1104

ANSWERED

category in Singapore

after called a create shipment api in Sandbox and got the following error

ANSWERED

add logo to generated label

Dear Concern,
is there any way to attach our logo to that generated label through API?

ANSWERED

I can't create a shipment with service UPS 3 Day Select via API

Hello team, I cannot create a shipment with the UPS 3 Day Select service via API, I cannot get it to appear in the list

ANSWERED

Unable to create shipment in sandbox

Please could you let me know what I need to do to resolve this error: {"Exceptions::ManagerError":"CloudShipmentManagerError - action: create_by_api - Origin address Please create an address before creating a shipment."}.

ANSWERED

Pickup Address Issue

How can I pass the pickup address with the order itself ?. Because each order is having different pickup address. How can I make it dynamic.?

ANSWERED

API integration not working we are getting 'failed to cheaper straight' message

Hi, we are not able to make our test orders go through, we are getting the message: 'failed to cheaper straight'