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When i make an API call, i am always get "Your account is not active in this country".

In my dashboard my currency is SGD and when i call the API, i tried with both SGD and USD but still getting the same error. 403 forbidden. Any help????

ANSWERED

Is there a public API to access Claim status?

We have lots of customers raising claims for their lost parcels or damaged on delivery parcels etc... But there is no way for them to track their claim's status.
Is there an API available for customers to access claims status programmatically?

ANSWERED

Buy label asynchronous response [sandbox]

Hello,
I added Callback URL in Dashboard and buy a label and then my webhook api retrieve easyship response, once, then Callback URL in Dashboard automatically changed to "No callback URL added yet".
My question is, how many times easyship call my webhook api when a buy a label?
Does sandbox won't update status, right?

ANSWERED

I can't create a shipment with service UPS 3 Day Select via API

Hello team, I cannot create a shipment with the UPS 3 Day Select service via API, I cannot get it to appear in the list

ANSWERED

Unable to create shipment through sandbox keys

I am getting following error while I call the shipment api to create shipment with my sandbox api key but works fine with production api key.

Creating Label

Hello,

ANSWERED

Courier IDs

Hi, I'm using your API through Make and can't find in all the couriers' IDs that are available, both in the sources and through the API (tried but unsuccessful as I'm not technical). Could provide all the courier IDs that you have such as the one for fedex priorty overnight: 225e3cf1-7f9b-4f55-9d45-d73dead05d9b (I was able to get this one since I had already created a shipment for it). Thank you!

ANSWERED

Address Validation

I don't see an API for address validation. Seems an important API to know an address is valid prior to creating a shipping construct. Am I overlooking something?

ANSWERED

I am unable to request /api/rates endpoints

app.get('/api/rates', (request, response) => {
response.setHeader("Access-Control-Allow-Origin", "*");
response.header(
"Access-Control-Allow-Headers",
"Origin, X-Requested-With, Content-Type, Accept"
);

Webhooks Being Made Inactive Automatically

Hi.
We received this error message (after we searched everywhere and finally saw this in the webhooks page on our Easyship dashboard):
"This webhook has been changed to inactive due to thirty repeated failures."