Discussions

Ask a Question
ANSWERED

Shipping label not showing all products

Hi, in easyship dashboard I can see that I have three items but in the generated shipping label I could only see one? Why is that the case?

ANSWERED

Maximum dimensions and weight

What are the maximum dimensions and weight allowed for shipments when using Easyship?

ANSWERED

Urgent - support sent me here, pledgebox to easyship.

Pledgebox is importing my products to Easyship with the wrong weights and HS codes. How do you correct it, we got thousands of orders.

ANSWERED

Godaddy integration

Can I integrate via API easyship with godaddy?

ANSWERED

WinHTTPRequest - A certificate is required to complete client authentication

I have an API that has been working fine for several months but this past week we have had two instances where we have been unable to run our API calls and I think the error being returned is : A certificate is required to complete client authentication. The application is built on Classic ASP using WinHTTP (WinHTTP.WinHTTPRequest.5.1).

ANSWERED

Unable to generate label with error "Sorry, we couldn't calculate the rates for this shipment, please try again later."

I am unable to generate a label for shipment with ID ESGB134843408 can you please check and let me know what's the issue?

ANSWERED

Creating a Label with a sandbox key

Hello,

ANSWERED

Partial Success creating shipment

Hello,

ANSWERED

Is there a public API to access Claim status?

We have lots of customers raising claims for their lost parcels or damaged on delivery parcels etc... But there is no way for them to track their claim's status.
Is there an API available for customers to access claims status programmatically?

ANSWERED

GET Shipment - costs & adjustments

Under the GET for shipments and rates there's the "total_charge" - is this is updated if any adjustments are made to the shipment costs from the cariers? Looking at my data I don't believe it is. If not is there a way to get these billing adjustments through the API?