Discussions

Ask a Question
ANSWERED

USPS is always the only option

On the "Get a quote" page at https://app.easyship.com/quote, when I have the origin and destination as both within the US, the only options which ever come up are USPS, usually USPS - Priority Mail and USPS - Priority Mail Express. Regardless of what I set the height, length, width, weight and receiver zip code values to, USPS is always the only option which comes up, never any of the other couriers like UPS, DHL and Fedex. Alternative options only show up if I set the destination as being outside of the US.

ANSWERED

Cannot request a rate

Hi all. I am having trouble trying to request a rate.

parcel array error

Please explain why this parcel array is not being accepted by your compiler in the request rates api call:

ANSWERED
ANSWERED

EasyShip vs Magento 2 not getting a enabled plugin but I do see a connect on the platform. API ip needed

Hi all,

ANSWERED

Product Import (New/Update)

Reviewing easyship integration and checking if there is an api to import/update products rather than manual uploading from a csv file.

ANSWERED

Is the sandbox api access token supposed to have testing functionality?

I have everything enabled (Rate, Shipment, Label, Pickup, Track, Company, Reference, Product, Address, and Location) for both production and sandbox tokens. I can use the production token and get expected results. Sandbox token is just dumb. Example,
Sandbox token rate request:
"{"status":"success","rates":[]}string(31) "{"status":"success","rates":[]}" "
No rates given.

ANSWERED

Cannot get rate from all courier

My case is a bit weird, I can get a quote, said from 4 courier when I "get a quote" from the admin portal.

Unable to find shipment in dashbaord

Hi I've created a shipment using the sandbox token but cannot see it from the Easyship dashboard.

Do you integrate Teapplix

Do you integrate Teapplix, they are shipping software base but we use for order management too
We like use easy ship but do not want retire teapplx at the moment