Discussions

Ask a Question

ANSWERED

No UPS, DHL and FexEX Couriers shown

Hello,

Posted by Hendra Wahyudi almost 7 years ago

ANSWERED

Invalid header line detected

Posted by Salim over 6 years ago

Woocommerce unable to get rates on checkout page

Please help. Using latest version of WordPress and WooCommerce.
We used query monitor plugin and found the following errors.

Posted by Bryan almost 6 years ago

ANSWERED

Multiple categories when requesting rates?

Can I use multiple categories when requesting rates? If not, will this affect the actual shipping cost if items in the shipment are different categories?

ratescategory

Posted by Roynel Flores about 7 years ago

Courier icon

Hi, would like to check if there is anyway for us to get the icon for each courier returned on the shipping rate API? Thanks

ratescourier logos

Posted by TackThis Developer about 7 years ago

ANSWERED

Do I really need height, width, and length to calc rates?

When reaching the API if I don't include dimensions I get back "Items should have dimensions and a weight". However when the customer is going through the checkout process and requests shipping rates, the products themselves don't have dimensions, just weight.

ratesdimensions

Posted by Roynel Flores about 7 years ago

[sandbox environment]create a shipment in sandbox env

when i send a request to create a shipment .it is response that
{
"Exceptions::ManagerError": "CloudShipmentManagerError - action: create_by_api - Pickup address Please create an address before creating a shipment."
}

Posted by NeroZhang almost 7 years ago

Do you support multi-box shipment?

It would be a great feature to be able to build a shipment with multiple boxes going to one address. I know that FedEx, UPS and DHL allow you to create a master tracking number that ties all included boxes with different tracking numbers back to one number. This allows packages that cannot fit in one box to be shipped, travel and deliver together. USPS does not allow multi-box shipping under one tracking number.

Posted by Luc Gauthier almost 7 years ago

ANSWERED