Discussions

Ask a Question
ANSWERED

BackerKit / EasyShip Sync with Deleted/Cancelled Orders

Hi,

ANSWERED

API and Australia rates

need help placing API into my custom website. I am testing on the API page and it only recognises US addresses and does not work for Australia. Please help.

ANSWERED

API Rates Call - Confusion about actual weight and dimensions when multiple items are in a predefined 1-item box

Is this the correct way to compute the weight and dimensions when multiple items are in a predefined 1-item box:

ANSWERED

Multiple 3PL API Connections

Hello,

different results across web/protal and our site (API)

Our site is integarted via API with easyship for some time now. We see consistent results for identical shipments across the easyship portal and our site - as expected.
At your (easyship's) suggestion I created and different new (easyship) account and changed the access key to the new account (on our test environment).

Multi-parcel rates - only one courier returned (BUG?)

Using the API docs for Rate Request (https://developers.easyship.com/reference/rates_request), I've noticed that if I add more than one parcel to the payload the response only returns one courier (UPS). If I have only one parcel, then I get many couriers returned in the response (CanPar, UPS, Canada Post, Purolator… etc).

ANSWERED

How to create advance shipment via API?

Hi, how do I create/move my shipments from 'Manage Shipments' to 'Create shipment > Advance'?

Why is the post to https://api.easyship.com/2023-01/rates onlyl returning one rate

The API reference states:
The Rates API allows you to request a list of shipping quotes for a prospective Shipment. The response will also indicate which Courier is the cheapest, fastest and best value for money, which is a combination of speed, price and reliability.

ANSWERED

Shipping label not showing all products

Hi, in easyship dashboard I can see that I have three items but in the generated shipping label I could only see one? Why is that the case?

ANSWERED

Maximum dimensions and weight

What are the maximum dimensions and weight allowed for shipments when using Easyship?