Discussions

Creating Shipment, Why can't destination_address.contact_phone be blank?

https://developers.easyship.com/reference/shipments_create clearly shows that the phone contact is not required for destination address but when creating a shipment in sandbox is can't be null or blank. I do not want to collect phone numbers of my customers just to ship to them. Why is it not consistent?

Posted by Chris Allison about 2 years ago

ANSWERED

Connect Power Bi and easyship data via api

Hi! How I can connect directly Easyship and power bi. I need to create dashboards based on your data.

Posted by Nikita Kopyshev about 2 years ago

Unable to genrate label with vague error message "undefined method `[]' for nil:NilClass"

Hello, we are unable to generate label and we are receiving "undefined method `[]' for nil:NilClass" error. We also noticed that the country in the response for the origin address is United States although it is sent in the request as GB (United Kingdom). Can someone please help us generate a label?
The request:

Posted by Rana Emad about 2 years ago

why does this rates request api call return an error?

POST /2023-01/rates HTTP/1.1
Accept: application/json
Content-Type: application/json
Authorization: Bearer prod_4jZAQeqvVWAlL2pJWu2Zfe7GRu++0oymSxwI1fbzrCc=
Host: api.easyship.com
Content-Length: 1104

Posted by Wesley Krosnick about 2 years ago

parcel array error

Please explain why this parcel array is not being accepted by your compiler in the request rates api call:

Posted by Burton Krosnick about 2 years ago

ANSWERED

Problem with the pickup creation process

I have a proplem. I don't know what API to call next after creating a shipment. After creating a "https://developers.easyship.com/reference/shipments_create" shipment, what APIs do I need to call afterwards to get data for parts like Manage Shipments or Pickups. I feel quite sad that there is no dashboard to test data on sandbox environment, currently I don't know what steps the process will include, what APIs to call to get data from shipment to pickup. Currently, I have not updated my account to Premium and am still in trial mode.

Posted by Van Doan about 2 years ago

ANSWERED

Need to create label after created shipment?

I have a question about process logic in relation to shipments. I need to create a label for a shipment to pickup the product and ship it to the customer from the original supplier address. Is that right? If I do not create a label, then will the shipment still ship to the customer?

Posted by Van Doan about 2 years ago

ANSWERED