Discussions
Get a Shipment 500 with PDF label format (production)
Hi,
Is it possible to fetch rates using hscodes instead of categories?
If I enter an hscode as the Category:
"category": "851671",
Create Shipment API return cryptic errors in Sandbox env
Hello.
We're having some issues with sandbox environment for our API integration which first appeared 2 days ago.
Get Shipments From easyhip ERROR: we couldn't find any shipping solutions based on the information provided
Attached is the request and the response - what is the reason for the error?
REQUEST DATA:
{
"origin_address": {
"line_1": "55 PROSPECT ST",
"state": "New York",
"city": "Sydney",
"postal_code": "11201",
"country_alpha2": "US",
"contact_name": "shipping test",
"company_name": "shipping test",
"contact_phone": "+1396380000",
"contact_email": "[email protected]"
},
"destination_address": {
"line_1": "1 quai de Jemmapes",
"state": "",
"city": "Paris",
"postal_code": "75010",
"country_alpha2": "FR",
"contact_name": "Shira Bar",
"company_name": "Shira Bar",
"contact_phone": "5747479",
"contact_email": "[email protected]"
},
"shipping_settings": {
"units": {
"weight": "kg",
"dimensions": "cm"
}
},
"parcels": [
{
"total_actual_weight": 20,
"box": {
"slug": null,
"length": "17",
"width": "15",
"height": "16"
},
"items": [
{
"description": "test status",
"category": "home_decor",
"sku": "teststatus_64772843",
"quantity": 1,
"dimensions": {
"length": "17",
"width": "15",
"height": "16"
},
"actual_weight": 20,
"declared_currency": "USD",
"declared_customs_value": 2563
}
]
}
]
}
A selection of delivery methods
Hello, when we contact you in the test environment, we are unable to receive shipping methods according to the addresses we are checking, Except for only one address listed in your example:
"origin_address": {
"line_1": "55 Prospect St",
"line_2": "Unit 401",
"state": "NY",
"city": "Sydney",
"postal_code": "11201",
"country_alpha2": "US"
A selection of delivery methods
Hello, when we contact you in the test environment, we are unable to receive shipping methods according to the addresses we are checking, Except for only one address listed in your example:
"origin_address": {
"line_1": "55 Prospect St",
"line_2": "Unit 401",
"state": "NY",
"city": "Sydney",
"postal_code": "11201",
"country_alpha2": "US"
Strange shipping rates scenarios
Hello
What are the international shipping requirements?
Do I need a special account for international shipments or do I just use a regular "create shipment" api call call? I am wanting to ship internationally and I just want to make sure I do not need some sort of special requirement that needs to be satisfied...I am in the United States
No available payment profile when pickup
Hi,
Fail to create shipment
Hi,