Discussions

Hello ,
The below request for V2 returned an error at first but the same request got successful response as tracking number is "9205590221582759381225"

Our company has been working on integrating with Easyship API. We tested the "Request rates and taxes" endpoint and all went well but when we attempted the "Create a shipment and buy label", we kept getting this error message "Failed to create shipment: ["error_message: For United States, we don't support items with this category if the sender is covering the taxes & duties. (Home Decor)"]"

I setup a single shipping rule: use USPS for all US shippings. It works.

Hi there, I recently installed Loop Returns and while I receive a success notification when adding Australia Post as a carrier, it's not appearing in my carrier accounts screen. I have already raised a ticket for this via Loop Returns (#1089033) and can send screen shots if needed. This issue is urgent as we would like to be set up and tested before BFCM occurs.

US Territories should be billed at domestic shipping rates for USPS.

We are integrating the api and we are not able to see any pickup fee for paid pickup services, how we can do this.

Hi Team,

How do Easyship rates compare to the discounted rates available via Shopify?

I have several orders that I have not received the updated hook for the return. See that the order was delivered on the outbound, but not seeing the return hook bring in that information (most are sending return and I am getting hooks for them).