Company name is sent both in billing and shipping address, but it is lost when I print the label. Here is a sample of API code: 'payment_custom_field' => array ( ), 'payment_method' => 'Credit/Debit Card (3D and SCA Secured) Stripe', 'payment_code' => 'stripe', 'shipping_firstname' => 'David', 'shipping_lastname' => 'Li', 'shipping_company' => 'Allonis LLC', 'shipping_address_1' => '4078 Waterland Drive',
Posted by Mihai Beffa 6 months ago
I'm doing a request to Peru with this json {"origin_postal_code":"059405","destination_country_alpha2":"PE","destination_postal_code":"15074","taxes_duties_paid_by":"Sender","is_insured":false,"apply_shipping_rules":true,"box":{"length":1,"width":1,"height":1},"output_currency":"USD","destination_city":"Miraflores","destination_address_line_1":"Calle Colón 161","origin_state":"FL","items":[{"quantity":"1","actual_weight":1,"height":1,"width":1,"length":1,"category":"cameras","declared_currency":"USD","declared_customs_value":100}]} I'm receiving only rate to Aramex. Do you don't work with FEDEX, DHL and USPS?
Posted by Anderson de Souza Meneses 6 months ago
On EasyShip Dashboard: Get a quote The system return 7 quotes to the same destination and specification package, but not on the SandBox. My origin is: US Maybe I did something wrong? My Post: { "origin_postal_code": "90248", "destination_country_alpha2": "BR", "destination_postal_code": "095101", "taxes_duties_paid_by": "Sender", "is_insured": true, "items": [ { "actual_weight": 2, "height": 10, "width": 15, "length": 20, "category": "watches", "declared_currency": "USD", "declared_customs_value": 100 } ] } Return: { "rates": [], "messages": [ "Sorry, we couldn't find any shipping solutions based on the information provided." ] }
Posted by Dejalma Ferreira 7 months ago
Support doesn't exist in EasyShip. Nor by e-mail, ticket, contact form, social network or whatsover. I click the "30 DAY TRIAL" button and then a message comes up saying that my e-mail already exists and I can't be migrated to a paid plan. What the heck is going on here?!
Posted by Vinicius Silva 7 months ago
Our Rate endpoints request are not returning accurate values. The same Json sended to the https://api.easyship.com/shipment/v1/shipments and https://api.easyship.com/rate/v1/rates are returnin completely diferent values. It's a bug? (using the same production bearer)
Posted by Vinicius 7 months ago
Workflow question from an EasyShip newbie (PHP programmer). I'm comfortable enough with the basic concepts of the API, and so far I have verified my webhook website endpoint works. Now I would be grateful if someone could guide on how to achieve the following goal. From our incoming orders we wish to extract certain books that will need to be sent off to a book Print On Demand (POD) service. ***These books will not be shipped.*** We will pull out those specific products using an identifier, such as the product number. Therefore, we need to split (or remove) those particular products from the order. In a later step, I hope to have a trigger from this POD service to automatically go back into EasyShip and update those above separated items to have a warehouse status of "shipped". How do I separate these items to their own order? Then later I will apply the warehouse state change to "shipped", I assume. What API function(s) would be involved here?
Posted by Andy Morgan 8 months ago
I am writing to reopen this discussion since there is no response on my last post. Reference link: https://developers.easyship.com/discuss/5e9538728f596f001cdb7fcc ISSUE: ESID: ESHK18665644. Description: The courier went to our billing address instead of our pickup address. This bug happens occasionally and still daunting us. Please fix it. Detail: We were using the origin_address_id attribute in /shipment/v1/shipments api. However, courier get notified of our billing address instead of pickup address. This causes trouble quit a lot. Thank you
Posted by falcon 8 months ago
We are currently using API to create shipment. With your hidden API provided earlier, we are able to specify different pick up addresses for each shipment. However, the address displayed on the shipment label is the default sender address saved. We would like to know if it is possible to display the pickup address on the label instead of the default sender address, thank you very much.
Posted by Milly 8 months ago