Discussions

When we call the rate api we get's an error message as "Sorry, we couldn't find any shipping solutions based on the information provided"
This is he body

Hi. I just started using my API access. So far, so good. I am testing the Rates API, returning results - great!!!

In the past we were told that (at least for V2 of the API), the sandbox doesn't support all of the API. If memory serves me well, it was that the rates API doesn't work via sandbox.
Is that still the case?

1. In the api for shipment.tracking.status.changed, what are the text strings for each status?

2. Does the status "In Transit To Customer" repeat within a single shipment cycle? If so, what is the very first status that indicates a shipment is in-process and has a UPS tracking ID assigned?

The first page is addressed with a function to receive all available shipping methods.
In the second contact, the availability of each of the shipping methods is checked starting 48 hours from the moment of the order and according to the result, the available shipping methods are presented to the customer.
And in the third function, the choice of the shipping method chosen by the customer is sent to easyship.
EasyShip returns an error (that is, there is no available collection date in the shipping management)
What is the problem with the reference:
REQUEST:
{
"courier_id": "b6f1d8c1-7e1e-465e-aa64-880d34662e54",
"preferred_date": "2022-09-22",
"preferred_max_time": "2022-09-22T20:00",
"preferred_min_time": "2022-09-22T08:00",
"easyship_shipment_ids": [
"ESUS109151039"
]
}
RESPONSE:
{
"message": "Failed to create Pickup",
"errors": [
"Something went wrong when requesting a pickup to USPS, please try later or contact Easyship Customer Service",
[
{
"code": "1021313",
"content": "Invalid/missing value for address. - [-2147217999] Address supplied is not specific, please provide more information."
}
]
],
"pickup_fee": 0.0,
"available_balance": 955.3

I need do testing into sandbox mode but not working.

Why am I getting this error,

HI
I HAVE CREATED AN ACCOUNT ON MY MOBILE PHONE BUT I CAN NOT LOGIN ON MY LAPTOP THE LOGIN PAGE DOES NOT APPEAR PLEASE HELP.

Hi CS,

We are creating buyback books app&website. When our app&website's users want to send their books to us, the app&website create a return label automatically. Is it possible?