Discussions

Ask a Question
ANSWERED

OpenAPI spec

How do I access the OpenAPI spec for these APIs. There seems to be no way to download it

Display pickup address instead of default sender address on labels

We are currently using API to create shipment. With your hidden API provided earlier, we are able to specify different pick up addresses for each shipment.

ANSWERED

Error on create shipment

Hi, I am doing the following request body:

ANSWERED

Tracking Webhooks

Hello,

Clarification on item quantity & dimensional information

Hello,

ANSWERED

Error: get rate and create shipment

I have an error when trying call a request to get quota from API: "https://api.easyship.com/2022-10/rates" and I used sandbox token to call it.
The response following bellow: "Oops, an unexpected error occurred. Please check your request and try sending it again. You can contact us if the problem persists".
This is my request id: "eb5c96a47e8e67d96e83267ec58db787". How I can resolve it?

ANSWERED

Why are parameters in response not documented in V2.0?

But they are in V1.0, I hope it will be the same as in V2.0. Thank you.

ANSWERED

API issues - Quotation fetched from Dashboard but couldn't get records using Production API

Here is my request:
{
"origin_address": {
"line_1": "847 E 11th Ave",
"line_2": " Columbus",
"city": "Columbus",
"state": "OH",
"postal_code": "43211"
},
"destination_address": {
"line_1": "141 North Ave",
"line_2": " Northlake",
"city": "Northlake",
"state": "IL",
"postal_code": "60164",
"country_alpha2": "US"
},
"incoterms": "DDU",
"insurance": {
"is_insured": false
},
"courier_selection": {
"apply_shipping_rules": true
},
"shipping_settings": {
"units": {
"weight": "lb",
"dimensions": "cm"
}
},
"parcels": [
{
"total_actual_weight": "2",
"box": {
"length": "4",
"width": "2",
"height": "2"
},
"items": [
{
"quantity": 1,
"category": "Shoes",
"item_description": "Shoes ",
"declared_currency": "USD",
"declared_customs_value": 100,
"actual_weight": 1
}
]
}
]
}

ANSWERED

Custom Multivendor platform implementation on orders

Hi, my team and i are currently creating a custom multivendor solution and is in the process of integrating easyship, i want to ask if there is a way to request for the batch feature to process orders for multiple origin_addresses for our vendors

ANSWERED

Delivery pick up date error

The first page is addressed with a function to receive all available shipping methods.
In the second contact, the availability of each of the shipping methods is checked starting 48 hours from the moment of the order and according to the result, the available shipping methods are presented to the customer.
And in the third function, the choice of the shipping method chosen by the customer is sent to easyship.
EasyShip returns an error (that is, there is no available collection date in the shipping management)
What is the problem with the reference:
REQUEST:
{
"courier_id": "b6f1d8c1-7e1e-465e-aa64-880d34662e54",
"preferred_date": "2022-09-22",
"preferred_max_time": "2022-09-22T20:00",
"preferred_min_time": "2022-09-22T08:00",
"easyship_shipment_ids": [
"ESUS109151039"
]
}
RESPONSE:
{
"message": "Failed to create Pickup",
"errors": [
"Something went wrong when requesting a pickup to USPS, please try later or contact Easyship Customer Service",
[
{
"code": "1021313",
"content": "Invalid/missing value for address. - [-2147217999] Address supplied is not specific, please provide more information."
}
]
],
"pickup_fee": 0.0,
"available_balance": 955.3