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We have our own FedEx courier account (with 9 services active) attached to our Easyship account, but it never shows up in the available couriers when creating a shipment or in the API rate/v1/rates call (rate/v1/rates). For example when we try to ship from The Netherlands to the USA we always only get the DHL option as a courier, which is very expensive and not logical as an option.
The weird thing is that 2 weeks ago, when we had the free account and a different FedEx account, we would always get multiple options like: DHL, our FedEx service, Easyship FedEx.

Hi all,

I've been told in your support chat, that you don't support Single Sign-On and Multi-Factor Authentication yet. Is that something you have on your roadmap? It's quite common for cloud solutions to manage user access via Azure AD or Okta.

We see an error message "Address does not exist" in our Omnyfy integrated website.

Hello all, the customer I am talking to is looking for docs on how they can code to this via our API. Are there docs I can share with this client to pass along to their product team?

after called a create shipment api in Sandbox and got the following error

Can your system interface with EDI transactions?

In the Creating A Shipment Docs,
Step1: after selected a rate and chose the courier_id and sent the request to /shipment endpoint with the selected_courier_id.

I have already requested with an Ticket ID: 249674

i'm not able to test API. I'm using these datas
{
"origin_country_alpha2": "SG",
"origin_postal_code": "059405",
"destination_country_alpha2": "US",
"destination_postal_code": "10030",
"taxes_duties_paid_by": "Sender",
"is_insured": false,
"items": [
{
"actual_weight": 1.2,
"height": 10,
"width": 15,
"length": 20,
"category": "mobiles",
"declared_currency": "SGD",
"declared_customs_value": 100
}
]
}