Discussions

Ask a Question
ANSWERED

Easyship IP

We are currently testing the Magento integration. We would like the IP addresses that we should whitelist so that the Magento integration works

Handling fee

We are trying to add a handling fee, we can’t not locate where to do so

Specifying a sender address while creating a shipment

Hi. We see that there is no way to specify a sender address while creating a shipment via the API - looks like it takes the default address of the platform. However, in our case, each shipment will have a different sender address. Is there a way to achieve this? Or, is there a way to create an address using the API and specify this address id while creating shipment? Let us know.

ANSWERED

Warning when adding products to cart

Hello I keep getting this warning everytime I add a product to my cart and I dont know hoe to fix it :

ANSWERED

Automation/Integration

We are currently using Easy Ship at checkout on our Shopify store for our international shipments only. Right now we are manually creating labels, and emailing them to our fulfillment partner daily. Our current fulfillment partner already uses an API to pull our orders from Shopify but wait for us to send them labels for our international orders. Looking for a way to make the process less manual for sharing the shipping labels and documents with our fulfillment partner. Any suggestions would be greatly appreciated!

ANSWERED

Sandbox International always return not find solution shipping

On EasyShip Dashboard: Get a quote
The system return 7 quotes to the same destination and specification package, but not on the SandBox.

Set origin when create a shipping

On the API docs, there is no option to set the origin address.

ANSWERED

DHL NOT AVAILABLE

May i ask when DHL will return to the booking platform?

ANSWERED

Shipment Buy error

I am creating a shipment (shp_beef216ad2234b8ea1cbc4ab3694c418) . while buy this shipment i am getting the below response-

Clarification on item quantity & dimensional information

Hello,