well. when i send a request for the rates.sometimes it is response the info like this:"Rate Limit Exceeded, please upgrade your plan to get more requests" and sometimes it works well.how to make it aways working well,
Posted by Nero Zhang about a year ago
when i send a request to create a shipment .it is response that { "Exceptions::ManagerError": "CloudShipmentManagerError - action: create_by_api - Pickup address Please create an address before creating a shipment." } the data what i send is: { "platform_name": "Amazon", "platform_order_number": "#1234", "selected_courier_id": "b8d528a7-a2d4-4510-a7ac-11cbbb6542cd", "destination_country_alpha2": "US", "destination_city": "New York", "destination_postal_code": "10022", "destination_state": "NY", "destination_name": "Aloha Chen", "destination_address_line_1": "300 Park Avenue", "destination_phone_number": "+1 234-567-890", "destination_email_address": "api-support@easyship.com", "items": [{ "description": "Silk dress", "sku": "test", "actual_weight": 1.2, "height": 10, "width": 15, "length": 20, "category": "fashion", "declared_currency": "SGD", "declared_customs_value": 100 }] } i don't know why it is wrong today.because it was worked well last week.
Posted by NeroZhang about a year ago
I want to solve an API first integration into e-commerce stack for following business use case a. Ability to define shipping capabilities like time deliveries , next day deliveries etc. b. Ability to define eligibility as per the contract of my shipping provide. X capability is available on on Y post code c. Ability to determine promised arrival date basis capability d. Ability to specify price the user would like to pay e. Specific area of interest [ FedX provider in UK ]
Posted by Abhishek Dwivedi about a year ago
Hi, Most of the time our customers purchase multiple items in our Shopify store. After syncing the order with easyship, it always assumed we ship out every single item in separate packages. We deleted other items and only kept one item on easyship becasue we only needed to ship out one package. As a result of that, the customer would receive a shipment notification email from Shopify stating that we only shipped out one item. Could anyone teach me how to resolve this? How can we tell the system that we put multiple items in one single package? Thank you!
Posted by Jess about a year ago
Does Easyship support ODBC connections? We're looking into integrating Easyship into our WMS (VeraCore) and they're telling me that directly connecting via an ODBC connection is the easiest way. There is also the possibility of connecting through their web-services tool, but I'm still finding more information about those.
Posted by Andrew Brock about a year ago
Not able to create labels on shipments in sandbox. I am generating shipments for testing Easyship API and api giving me response and shipment is created but when i am buying label and hit on api with "easyship_shipment_id" and "courier_id" its showing error "Shipments not found or labels already requested".Can you please tell me where i can see my all testing generated shipments??
Posted by Vinit Soni about a year ago
It would be a great feature to be able to build a shipment with multiple boxes going to one address. I know that FedEx, UPS and DHL allow you to create a master tracking number that ties all included boxes with different tracking numbers back to one number. This allows packages that cannot fit in one box to be shipped, travel and deliver together. USPS does not allow multi-box shipping under one tracking number.
Posted by Luc Gauthier about a year ago
I have two collections that require 7 and 9 open days production times. Later maybe other collections as well as they customized products. I do not want the overall delivery time to discourage the customers to buy other products already in stock. I can I do this?
Posted by Genevieve about a year ago
I use Api function https://api.easyship.com/shipment/v1/shipments and i get response: http://prntscr.com/j31ykl Next, I buy label, but i get error: Body: {"Exceptions::ManagerError":"CloudShipmentManagerError - action: create_by_api - Destination country can't be blank; Destination name can't be blank; Address line 1 can't be blank; City can't be blank; Phone number can't be blank"} http://prntscr.com/j31zic WHY
Posted by Nikita C about a year ago
When reaching the API, I need to submit width, height, length, along with weight to get accurate rates. How best do I go about adding up all the product dimensions to get realistic results? For example, the customer buys 4 products measuring 2 x 4 x 4. Do I multiply these numbers by the quantity to get a box size of 8 x 16 x 16? It doesn't seem rational.. wouldn't it instead be something closer to 8 x 4 x 4 box?
Posted by Roynel Flores about a year ago
Hello, I've tried to use sandbox in woocommerce, but it didn't work. I followed https://developers.easyship.com/docs/authentication to generate sandbox token. However, it didn't show shipment in cart page... Could you please tell me if I need to fill the Callback URL in Sandbox?? Or is there any field I need to fill out???
Posted by Bobby Ng about a year ago