Discussions

UPS Pickup not successful

Our platform has integrated with easyship API, but we have problems with two scenarios with UPS.

Failed to create shipment error

Our company has been working on integrating with Easyship API. We tested the "Request rates and taxes" endpoint and all went well but when we attempted the "Create a shipment and buy label", we kept getting this error message "Failed to create shipment: ["error_message: For United States, we don't support items with this category if the sender is covering the taxes & duties. (Home Decor)"]"

Posted by Emmanuel Awotunde over 4 years ago

ANSWERED

Own courier in backend "Get a quote" not in rate api response

Url: https://api.easyship.com/rate/v1/rates

Posted by Shippicker over 4 years ago

ANSWERED

""error": "User doesn't have perm..."

https://api.easyship.com/rate/v1/rates?Authorization=

Posted by Sanjeev Sinha over 4 years ago

ANSWERED

403 forbidden

in my pc, i cannot login. but in another pc, i can login. and from my pc, i cannot call the api, and i got 403 forbidden. any help, please?

Posted by soe moe tun over 4 years ago

ANSWERED

API Checkpoint Queries Fields

Hi,

Posted by Ernest Lau over 4 years ago

Is there a way to separate items that are drop shipped vs. your items in Easyship?

We have some products that dropship from Printful with free shipping. We also have original items that we will be shipping to customers from our location. When you add 1 of each products into the Shopify cart, only 1 shipping option with no details shows up.

Posted by Jess Lemon over 4 years ago

ANSWERED

UK accounts not returning Duties & Taxes via API

For US-based accounts, Easyship's API returns Duties and Taxes, per shipment, as its own line item; however, for UK-based accounts, it returns it for domestic and international shipments within Sales Tax. Can this be broken out into its own line item, like it is on US-based accounts?

Posted by Chubi Besy over 4 years ago

ANSWERED