Discussions

For Australia shipments getting issue

I am getting issue on sandbox api request for request body

I can not get result for external shipping for Canada and other countries

Hello support team,
I want to test easyship API. But I have problem for getting "Request rates and taxes" response . I am trying to send request using sandbox access token on your page https://developers.easyship.com/reference#request-rates-and-taxes . I am getting results for US destination. But when I am trying to get calculation for Greit Britain or for Canada - I am getting any results.. Here is my request https://prnt.sc/u4f30x and I am getting such response https://prnt.sc/u4f3f6 . So, I can get any response for extenal shipping. can you please help me, what am I doing wrong?

Posted by Nikolay almost 5 years ago

ANSWERED

HTTP Error 403: Forbidden

I'm using python 3+ and getting this error.

Posted by simar almost 5 years ago

ANSWERED

Label Format

Hi, we clearly specified that the format for generating a label is 4x6 and this is always working whenever we make shipment through AU Post Domestic Standard or DHL Express but while selecting an international shipment through AU Post Standard International, it's giving us a label: Custom Declaration in a size "A4" format. Why? we only need the 4x6 size. Thanks!

Posted by Bryan almost 5 years ago

ANSWERED

Amazon ID

Can you send the ID so we can connect Amazon Brazil in Seller central

Posted by Matt E Silver almost 5 years ago

ANSWERED

.social extension fails your validation

We’re a new e-commerce marketplace looking to integrate easyship to help our merchants seamlessly manage their orders.

Posted by Kritarth Chhabra almost 5 years ago

ANSWERED

HS Code on "Create a shipment and buy label" API

Hi, The simple 'Create Shipment' API has hs_code as a parameter but why the "Create a shipment and buy label" doesn't provide one. Is there any specific reason for this? Can Easyship just add this just like the simple create shipment. Thanks

Posted by Bryan almost 5 years ago

ANSWERED

Shipping cost disrepancies - Shopify App dynamic shipping rates

Hi easyship, I am having issues setting up my shipping properly. The dynamic shipping rates are not accurate and I am being charged much more compared to what my customers are being charged. For example. my customer buys 2 items and they paid $20 in shipping (the price of 1 item to be shipped. It actually costs me $40 ship.

Posted by Celine Fung almost 5 years ago

Company name not sent by API when creating shipping label

Company name is sent both in billing and shipping address, but it is lost when I print the label. Here is a sample of API code:
'payment_custom_field' =>
array (
),
'payment_method' => 'Credit/Debit Card (3D and SCA Secured) Stripe',
'payment_code' => 'stripe',
'shipping_firstname' => 'David',
'shipping_lastname' => 'Li',
'shipping_company' => 'Allonis LLC',
'shipping_address_1' => '4078 Waterland Drive',

Posted by Mihai Beffa almost 5 years ago

ANSWERED

Orders not reflecting

Hello Team,

Posted by Kavinraj K M almost 5 years ago