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Label Format

Hi, we clearly specified that the format for generating a label is 4x6 and this is always working whenever we make shipment through AU Post Domestic Standard or DHL Express but while selecting an international shipment through AU Post Standard International, it's giving us a label: Custom Declaration in a size "A4" format. Why? we only need the 4x6 size. Thanks!

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order shipment

Hello everyone, I'm trying to create a shipment order using the API,

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Return Shipment Api

I am writing to seek assistance as I am currently trying to integrate your “Return Shipment“ API and am facing some issues. Please provide a valuable solution for that. Also, attach the screen shot.

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Broken TNT pickup request through API

Hi, we're trying to book a pickup through the API for two TNT shipments, but we keep getting 422 responses like below regardless of what pickup dates we use, or if we use a pickup slot ID instead. Works fine for other couriers (CouriersPlease).

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COMPANY field

How to pass COMPANY name when generating a label? That field is available on ES website, but not mentioned by API docs.

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easyship_shipment_id which is not shown in the Manage Shipments

We got eashship id after creating a shipment but which is not shown in Manage Shipments in easyship.

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Multibox shipments through API

Easyship now supports multibox shipments for my subscription tier and for the country I'm shipping from. Is there a way to configure multibox shipments through the API?

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API error issue

Hello Support
I am getting the error on trying to use the rate API function

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Flat rate shipping and other carriers via API

I'm testing out the EasyShip API and am noticing some discrepancies between what the Estimate API returns and what I can see in the dashboard.

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api webhook label_url null

Sometimes the shipment.label.created webhook send back the label_url with null value.
This value would crash my code sometimes.
What is going on there? Thank you