Discussions
API-Based Creation of Return Shipments without Forward Shipment Dependency
While developing Easyship APIs, we discovered a limitation—return shipments can only be created if there's an existing forward shipment in Easyship. To address this, we created forward shipment and included additional information like "RETURNS" and "RETURNED GOODS" on the label.
Return Shipment API - https://developers.easyship.com/reference/return_shipments_create
Labels Won't Generate
We use Optivision LMS to print labels and they won't print. The error message we receive is "additional services none is not a supported additional service."
Auto order split function
My orders through my online store are all coming as one combined rate and shipping label. Support suggested "splitting" the shipment. How do I set this up so it will automatically split all orders with a quantity greater than 1x.
Tennis Bot -> Aktyva - Shipment and Pick Up Bookings
Good day!
Origin Address ID when order is imported from ecommerce platform
I am attempting to get the "origin address id" of shipments via API, webhook, or zapier prior to a label being generated. I need this because I am creating an internal order management dashboard that should significantly streamline our order management process. I want to create buttons that directly pull up the order details in EasyShip (came in via ecwid integration) and allow me to then make the label. Right now, there is a lot of copy/paste and searching going on, and it's burning a lot of time and making the process very nonlinear and prone to error. By having that ID, I can just build a URL automatically that pulls the order right up. But your zapier integration, webhook payloads, etc. all seem to be only available after further action has been taken in the Easyship platform (like creating a label). I can't get that ID until someone has manually come over into Easyship, found the order, and purchased a label.
FedEX ETD and DHL PLT
We are in the initial face of integration easyship api but before we get too far, we did not see any information regarding FedEX ETD and DHL PLT on your API documentation. We plan on creating and printing all of our labels from our web interface through easyship API calls, we were hoping to set the options to send ETD or PLT from our application, is that possible to do so with Easyship?
How to add `Track 3P` authorization scope
I want to be able to add the Track 3P authorization scope to my API key, however, I can't see that option available when I manage the scopes on my API key. I'm wondering if it is possible to add this scope? This will enable me to access the /trackings endpoints.
WooCommerce HPOS Compatibility
Hello,
Clarification needed for sandbox environment
Is there anyway we can test whole workflow using sandbox credentials not using production environment ?