Discussions

Ask a Question

There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

Hi i am getting the above error can any 1 help have done almost everything i know off.

Webhooks for the shipment.tracking.status.changed event not being fired by Easyship

I have a webhook set up to receive numerous types of events from Easyship. I have tested each event type (using the 'Test' button in the webhook modal window). All of the event types (including the shipment.tracking.status.changed event) work fine and are received and logged by my system.

Webhooks Being Made Inactive Automatically

Hi.
We received this error message (after we searched everywhere and finally saw this in the webhooks page on our Easyship dashboard):
"This webhook has been changed to inactive due to thirty repeated failures."

ANSWERED

Testing Easyship webhooks

Hi,
Is there a way to test webhooks on test environment? Some way to trigger them with actual data or sample payload?

ANSWERED

Does your app integrate with WIX Shopping Carts?

I am developing my first two eCommerce sites for two different clients...and they both want to be able to ship UPS...I dont mind reading how this all works, but like to make sure it will even work before I do

ANSWERED

Default Credit Card

We have added a credit card on our easyship dashboard and it's stored there.
However, the Easyship API is still saying "No default credit card found" when we process a payment through the API.
How do we fix this?

API Parcel Pickup Form "Retrieve Pick-up Slots"-Error Message

We had some deliveries approved through the Easyship API, but we can't order a pickup. Note: The Fastway quote that was selected and paid for (for Australian domestic shipping) only offers free pickup, so the pickup option needs to work please.

"No shipping solutions" message.

Hi,

ANSWERED

API-Courier Pickup

Hi,
The quotes provided in Australia are all for pickup only, i.e. the couriers don't allow drop-offs but they pick up parcels. How are they notified through the API to pick one up? If we select the date and time collection form, are they notified then or is it when we purchase label etc? Or do we need to build a form requesting courier pickup?
Thanks,
Luke

ANSWERED

Need the webhook IP address to access the website using webhooks for events triggering.

I am working with the Easyship webhooks on development server it was working. But after moving to the live server, the website is password protected due to some security reasons. By password-protected website, any other access request will be denied by the server even webhook are unable to access the request page. I need the IP address of webhooks events so that I can allow all the IP address to access the website.