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EasyShip <-> Zapier Connection Broken

Hi,

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Store Integration via API

Hi, I am connecting Easyship to our third-party fulfillment partner. They are asking for a token and secret key for the API integration. How can I generate the token and secret key for this?

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Server 500 Error in Production but not Dev mode

I am getting a server error (500) in my production after a user click the address they would like to use to ship to but on the development mode it works perfectly. All the variables are the same so I do not understand why its doing this

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Return request

Hi, is there any API to create a return shipment for a shipment which was not created using easyship?

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API Integration

Do you guys have the API documents in spanish?

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Change product names when syncing orders to Easyship

Hi! This is from Ecwid support. We have a mutual client who is using the Easyship app and has a feature request regarding product names.
When orders are synced from Ecwid to Easyship, the product name is retained. For example, this order which includes the product "Obscuro Deck with Zodiac cards" (screenshot:
https://ecwid.d.pr/i/7brlbu). The same product name is acquired by Easyship (screenshot: https://ecwid.d.pr/i/jUO2DR).
The client wants it so that the product names can be different or made shorter, which he currently does manually (sample for the same product: https://ecwid.d.pr/i/LyaP6H).
Is there a possibility that such a feature is added to the integration in the future? So that when the order is synced to Easyship, the merchant can enable an option to change the product name format.

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Creating Shipment from a Shopify Order

We are building an integration of Easyship with Freshworks. We are using the trial version of the Easyship account.

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Create Courier Using API

Are there any ways to create courier account via API ?

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Are webhook events queued and re-tried on failure?

Hi,