I've followed all the directions and troubleshooting instructions in the documentation, yet I'm still unable to get shipping prices to display on my Woocommerce store. When I set Easyship as the shipping option in WC, it gives me the "no shipping methods available" error. I'd love for someone to take a look at this and figure out what's going wrong. I think it has something to do with the API/store connection between WC and Easyship. When I click "enable" and login to connect my store, it seems to work on the Easyship website side but nothing happens on my Woocommerce site - I can sit there and click Enable over and over again with no difference in results. When I try to add Easyship to the site via API key, it seems correct on the Woocommerce side, but then it doesn't appear to work correctly on the Easyship side. There's no way to get it work. Please contact me to help me get this solved.
Posted by Molly Widstrom about a year ago
Hi admin! I have a question about create shipment. When we create a new shipment, All fields with prefix is "destination_" is infomation of address, which address package will be transfer to. I do not see any field for we fill the infomation of the origin address So shipment still created. Can you tell me why? Thx.
Posted by John about a year ago
Hi I would like to integrate API shipping rate to my website which is actually a customised website built up using WordPress. Could you please guide me in integrating API to my customised website.
Posted by MOHD about a year ago
We are currently using Easy Ship at checkout on our Shopify store for our international shipments only. Right now we are manually creating labels, and emailing them to our fulfillment partner daily. Our current fulfillment partner already uses an API to pull our orders from Shopify but wait for us to send them labels for our international orders. Looking for a way to make the process less manual for sharing the shipping labels and documents with our fulfillment partner. Any suggestions would be greatly appreciated!
Posted by Melissa about a year ago
Hi admin! For now, when i use https://api.easyship.com/rate/v1/rates I have get the erros: timeout Or something related to clouldfare .... Before that, it work normally. I am on Test Mode. Can you help me check it? It is extremely important to me now. Thank you.
Posted by Le Bao Trung about a year ago
Now, After I confirm & buy labels api -> status: 'success' -> I use list shipment api to check label_url but o got label_url: null Before that I still receive "label_url": "https://api-sandbox.easyship.com/shipment/v1/shipments/d21dd39d-7774-49b6-bbd7-7df5949e2c9e/label", Can you help me check it ? Thank you
Posted by Le Bao Trung about a year ago
Hi Admin, I found track status two links below https://developers.easyship.com/v1.0/reference#track https://developers.easyship.com/v1.0/reference#tracking-endpoint It confuses me, my question is what is the exact status of track shipment?
Posted by Ghite about a year ago
Hi Admin, I've a problem with Pickup API. After shipment created successfully I request a pickup but got an error, 'Failed to create Pickup: Labels are not generated or the shipments are already request picked up/handed over: XXXXxxxxxxxx'. That means I need buy label before request a pickup?
Posted by Ghite about a year ago
When I access to label_url of shipment, It is empty data. Before that i test it ok, but now all label_url i create before that is empty same https://api-sandbox.easyship.com/shipment/v1/shipments/ea3ef55b-fac7-43fa-889e-9c4f83ddd4fe/label Can you have me?
Posted by Le Bao Trung about a year ago
Hi, easyship developers. In easyship doc, it is explained that we can specify the items of a shipment as an array, like this: ``` "items": [ { "description": "Silk dress", "sku": "test", "actual_weight": 1.2, "height": 10, "width": 15, "length": 20, "category": "fashion", "declared_currency": "SGD", "declared_customs_value": 100 } ] ``` However, if I would like to create a shipment by uploading csv/xlsx, there is only one column of "Item Length (cm)*", "Item Height (cm)*", etc. How can I specify multiple items in one shipment (in one package)? Thank you.
Posted by Chiu Yue Chun about a year ago
Hi Easyship Team, I cannot find detailed information for "minimum_pickup_fee" of Rates API on API Docs. https://developers.easyship.com/reference#rates-intro Does "minimum_pickup_fee" represent the amount for paid pickup fee as the image below? https://support.easyship.com/hc/article_attachments/360001361372/mceclip1.png
Posted by shing about a year ago
Hello Guys, I am using the sandbox account and then creating the shipment using API. Creating the shipment is working fine but finalizing it by creating Print label is not working and showing the Below error: "undefined method 'map' for nil:NilClass" Please take a look on the screenshot too https://prnt.sc/me3d2o Is that mean that we have to use the real money for testing the label print functionality in testing account? Please clear the doubt. Thanks
Posted by Mohit Singhal about a year ago
Hi there! Are there any plans to create a prestashop module? We've been using EasyShip manually for some time now and while we love the functionality, it's been a bit of a hassle vs. other services we use. Would love to hear more news on this!
Posted by Elvynd about a year ago