How to Create a Return Shipment

If you need to process a return for an item, it's efficient to create a return shipment using the Easyship Shipments API instead of generating an entirely new shipment. The return shipment request is specifically designed to reuse shipment data, saving both time and computational resources on your end.

To initiate a return shipment, include the easyship_shipment_id of the original shipment that needs to be returned to the merchant.

Request body parameters

The request body comprises the following essential fields:

1. destination_address_id: select a return address ID if the destination address for a return differs from the shipment return_address or return_address_id. Leave this field blank if the return address remains the same.
2. courier_selection: specify the preferred courier for the return shipment.
3. parcels: include parcel details for the return shipment.
4. shipping_settings.additional_services: configure additional services as needed.

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For in-depth information on the destination_address_id, courier_selection, parcels and shipping_settings.additional_services fields consult our How to Create a Shipment guide.

Return shipments support the full range of Easyship shipping features: shipping rules, tracking and corresponding webhooks.