Discussions

Hi there, I recently installed Loop Returns and while I receive a success notification when adding Australia Post as a carrier, it's not appearing in my carrier accounts screen. I have already raised a ticket for this via Loop Returns (#1089033) and can send screen shots if needed. This issue is urgent as we would like to be set up and tested before BFCM occurs.

I'm yusong from DHL Express singapore. We have a concern regarding our customer's shipment rate API request. Customer is on Shopify webstore. Please reach out to me for customer's information.

In the API, how can I pre-select the Optional Services found in the Shipment > Advanced tab? Or rather fetch the data found in the dropdown Optional Services so when I create shipment it's already pre-selected.

When we try to create a shipment with the flag "return": true for route /2024-09/shipments like this:

Hi,

Hi,
I hope this message finds you well.

Hi,

Hi, if I am going to retrieve a product with an API version 2023.01, is there a way to retrieve it by product ID? I can only see searching it by SKU.

Hi! I test pushed 50 orders to fulfillment and all the weight and purchase price information was imported incorrectly by Easyship. Please help.

Hi!