Discussions

Hi, we are using Celigo to send orders over your API and everything is working well, except in odd senarios an order can be sent twice. In Shipstation, there is the idea of an order key that we set. We use the internal ID of the record in netsuite. Shipstation does not allow a duplicate shipment to be created with the same order ID. Is there a way to do this in Easyship?

If Easyship's team is working on the order syncing issue, please ensure that they do not mess up my website

I am trying to check a shipment or getting rates from sandbox details but getting error "No shipping solutions available based on the information provided" Also If I use production details then the shipment created will cost after I cancelled the shipment?

How can I determine when a package has been shipped?

Hello, I'm looking to integrate Easyship into my order system for label purchases. However, I'm unable to use the sandbox environment for testing. Buying labels for testing purposes and then canceling them is time-consuming, and it strains my budget. Are there any alternatives or features, such as quick refunds or the use of dummy data, that can provide a realistic testing experience without incurring significant costs or delays?

Hello, In our application we're looking for Shipments create and shipment update webhooks events, we need to track of every shipment updation and creation, so we can update into our system as well. Looking forward to hear soon.

"code": "payment_required", "details": [ "We were unable to generate a label as you do not have enough funds on your account." ], "message": "Insufficient balance on your account. Please add more funds.", "request_id": "52e8a11e8986820f91c578715f9dffd9", "type": "invalid_request_error"

I am comparing API results with the results from the website. The website consistently returns results that are usually less, but almost always very different, than the ones the API returns for the exact same boxes and destination. For example: with a 6x5x4 box weighting 1 pound going to 92120 with a value of $86.00 and HS Code 8708.29.00 API Results: UPS - Ground - $15.20; FedEx - Home Delivery - $15.04; USPS - Priority Mail - $8.79 Website Results: UPS Ground - $9.33; FedEx - Home Delivery - $16.05; USPS - Priority Mail - $9.35 As far as I can tell I am passing everything through the request as entered in the website. I have also tried but with and without the apply_shipping_rules flag set. This changes the API return values but does not correct the problem. Can anyone tell me how to find out why these discrepancies are happening?

I was getting this message when i create shipment. request data :: {'origin_address': {'line_1': 'Frisco', 'line_2': '', 'state': 'Texas', 'city': 'Frisco', 'postal_code': '75036', 'company_name': 'YourCompany', 'contact_name': 'My Company (San Fran', 'contact_phone': '+1 (650) 555-0111 ', 'contact_email': '[[email protected]](mailto:[email protected])'}, 'destination_address': {'line_1': '77 Santa Barbara Rd', 'line_2': '', 'state': 'California', 'city': 'Pleasant Hill', 'postal_code': '94523', 'company_name': 'Deco Addict', 'contact_name': 'Deco Addict', 'contact_phone': '(603)-996-3829', 'contact_email': '[[email protected]](mailto:[email protected])', 'country_alpha2': 'US'}, 'incoterms': 'DDU', 'insurance': {'is_insured': False}, 'courier_selection': {'apply_shipping_rules': True}, 'shipping_settings': {'units': {'weight': 'kg', 'dimensions': 'cm'}}, 'parcels': \[{'total_actual_weight': 2.0, 'box': {'slug': 'null', 'length': 30.0, 'width': 20.0, 'height': 11.0}, 'items': [{'quantity': 1, 'description': 'Cabinet with Doors', 'category': 'home_appliances', 'sku': '', 'actual_weight': 2.0, 'declared_currency': 'USD', 'declared_customs_value': 140.0, 'dimensions': {'length': 30.0, 'width': 20.0, 'height': 11.0}}]}]}

Hi Team, I Vinod from fivetran, currently we are developing a connector for Easyship. In documentation there is Oauth and Bearer token authentication. I have a query that the Bearer token supports for all API? Thanks, Vinod