Discussions
API problem Request fees and taxes
Hello good afternoon,
UPS rates
How can I get the UPS rates from the API. I only seem to get the USPS rates. any suggestion?
Need help to integrate Easyship to my Shopmatic website
Hi there, we have set up our Easyship account, but we are unable to integrate into our shopmatic website. When we try to Add Products - it only shows Others - Import from file or Manual input, it does not show "sync from store"... Please show us how to integrate?
Customer Signup through API
Do you have API endpoint to register customers.?
Shipment total_actual_weight is unprecise
The issue happens because EasyShip API returns weight value in kilograms rounded up to 2 decimals (eg. 0.11KG).
We can immediately notice that the precision is up to "decagrams", while we need it up to grams.
Retrieve USA rate from rates api fail but ok for "Get a Quote" in backend
Here is the payload
{
"apply_shipping_rules":false,
"box":{
"height":2,
"width":2,
"length":2
},
"destination_country_alpha2":"US",
"destination_postal_code":"10001",
"is_insured":false,
"items":[
{
"actual_weight":2,
"height":2,
"width":2,
"length":2,
"category":"toys",
"description":"",
"declared_currency":"HKD",
"declared_customs_value":0,
"quantity":1
}
],
"origin_country_alpha2":"HK",
"origin_postal_code":"0",
"output_currency":"HKD"
}
Easyship not integrating with GB Amazon
This developer account number 121170152500 is not valid for the DB marketplace.
UPS Pickup not successful
Our platform has integrated with easyship API, but we have problems with two scenarios with UPS.
Failed to create shipment error
Our company has been working on integrating with Easyship API. We tested the "Request rates and taxes" endpoint and all went well but when we attempted the "Create a shipment and buy label", we kept getting this error message "Failed to create shipment: ["error_message: For United States, we don't support items with this category if the sender is covering the taxes & duties. (Home Decor)"]"