These docs are for v2023.01. Click to read the latest docs for v2024.09.

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Incorrect product codes in API request

Hi,
We have been advised by DHL that we are currently using incorrect product codes in our API request. They have told us this needs to be updated in the XML request that is sent to DHL. Please find below the correct code they have asked us to update:

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Integrate Easyship with Intuitive Shipping shopify app

we are currently using Intuitive Shipping app to control how shipping rates are calculated at our store's checkout. We now consider to use live rates feature to offer more accurate shipping rates at checkout and Intuitive Shipping app got us an option to to use Easyship live rates feature within their app by using API access token generated by Esyship. After following all instructions, the live rates feature from Easyship app still has not worked for our store checkout on our tested products. We reached out to live chat support team of Easyship and they confirmed that our API connection within Intuitive shipping app was un-verified, that could be the reason why the feature didn't work. Eventually, they asked us to reach out to developers team to get assistance. Could you please help us fix the issue. Thanks

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Shipping Statuses

Is there a list of possible shipping statuses? It seems to have been removed from the API docs.

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API Integration

Hello,

Getting error on shipment create

I am getting the below error while creating new shipment.

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Couldn't find any shipping solutions

Hi,

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how to get the Company_id ID?

Is it possible to use the API to get the company_id property?

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Sticker Label API/ Webhook

Is there any API or webhook for us to get the label (airway bill) of the shipment?
After creating any shipment on Easyship Dashboard, we need to get the label (PDF format) to stick on the parcel. Is there any way to do that?