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different results across web/protal and our site (API)

Our site is integarted via API with easyship for some time now. We see consistent results for identical shipments across the easyship portal and our site - as expected.
At your (easyship's) suggestion I created and different new (easyship) account and changed the access key to the new account (on our test environment).

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Error: Parcels dimensions or all items dimensions are mandatory

When I trying https://api.easyship.com/v2/rate, I have this error "Parcels dimensions or all items dimensions are mandatory" if i send in "parcels[box.slug]" one of USPS Boxes from Boxes API (e.c. "usps-regional-box-b2")

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listing shipment options can't work for create shipment?!

With my production key https://api.easyship.com/rate/v1/rates Listing multiple shipping options . When i choose one for create shipment it throwing error
'Failed to create shipment: ["error_message: Sorry, we couldn\'t find any shipping solutions based on the information provided."]'. I'm using the same address for both listing and shipping still getting the errror

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USPS Media option quotation

Hi,
we are trying to integrate API fetch to our system . there seeing no USPS MEDIA pricing option appear and no Fedex option for domestic delivery.

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How do the deliver time generate for Ninja van?

I did not select the pickup, but the shipping label auto put the deliver time. Anyone help ?

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HS Code on "Create a shipment and buy label" API

Hi, The simple 'Create Shipment' API has hs_code as a parameter but why the "Create a shipment and buy label" doesn't provide one. Is there any specific reason for this? Can Easyship just add this just like the simple create shipment. Thanks

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No test label_callback_url from Easyship to my webhook URL

Hi, my name is Mikhail, I've already implemented functionality of requesting labels to my store, but there is no request from Easyship to the webhook URL that I specified in my Easyship dashboard. According to the this section of documentation https://developers.easyship.com/docs/label-callbacks-for-warehouse-integrations, after I create webhook in my Easyship dashboard, there is must be a test request from Easyship to this webhook URL for approve it. But I retrieve no request and can't completely finish labels functionality. Maybe I've done something wrong with specifying webhook URL.
Best regards, Mikhail Denisov

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Balance and Credit API

For our business model, we need an api to check balance and add credit to balance.

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Easyship store sync does not work and gives error

Created a test order with a easyship carrier but when I want to sync my store I get this error