Hi. We see that there is no way to specify a sender address while creating a shipment via the API - looks like it takes the default address of the platform. However, in our case, each shipment will have a different sender address. Is there a way to achieve this? Or, is there a way to create an address using the API and specify this address id while creating shipment? Let us know.
Posted by Sunil Prabhakar about a month ago
I've set up shipping rules on my site with Bigcommerce and established shipping rules to only allow Priority Mail and Priority Mail Express. When going on the store to test rates with items in the cart, why are the wrong rates showing up?
Posted by Jacob H about a month ago
Hi EasyShip support, Two errors that have been persisting for months since I've added onto a live site: REST API request fail (Error: [] cURL error 28) and Warning: session_start() References: https://wordpress.org/support/topic/rest-api-request-fail-error-curl-error-28-and-warning-session_start/ https://wordpress.org/support/topic/warning-session_start-11/
Posted by Daniel 2 months ago
Can you please confirm if Easyship can handle the following architecture from an API perspective? 1) Is it possible for our company to have a master account with Easyship under which each of the sellers on the marketplace can have a sub-account with their own warehouse locations across the world? 2) When a customer is purchasing from the marketplace they would be purchasing potentially from multiple vendors in a single checkout – this would mean that they would need to receive multiple quotes from different “From” destinations. Would this be possible in a single API call if all vendor sub-accounts were under our company's master account – potentially as different warehouses or lodgement locations? 3) OR alternatively if each vendor had to have their own account with Easyship would we be able to make multiple calls for each account to receive quotes? e.g. Customer, located in Sydney orders from three vendors: 1) Vendor 1 in Australia, warehouse in Melbourne 2) Vendor 2 in Vietnam with warehouse in HoChiMinh City 3) Vendor 3 in Netherlands with Warehouse in Amsterdam Expected results 1) Consignment 1 from Vendor 1 (Melbourne -> Sydney) = $XX 2) Consignment 2 from Vendor 2 (HoChiMinh City -> Sydney) = $XX 3) Consignment 3 from Vendor 3 (Amsterdam -> Sydney) = $XX We also expect that each of the above shipping quotes will have a different carrier product offering for the customer to select. Once the customer selects their shipping options and place order, each of the Vendors will need to be able to lodge their consignment and manifest independently. Can you please confirm if the above is achievable?
Posted by Jeremy Barnett 2 months ago
Hi all. I am having trouble trying to request a rate. I have tried 2 different methods to no avail. The first I get a 500 error "We're sorry, but something went wrong (500)" while the second I keep getting a "{"message":"Rates could not be calculated","errors":["No Items"]}" error. Both are attempted using JS. 1st method... $.ajaxSetup({ headers: { Authorization: "Bearer prod_myKEY" }, data: { origin_postal_code: "92630", destination_country_alpha2: "US", destination_postal_code: "10001", taxes_duties_paid_by: "Sender", is_insured: false, items: [ { actual_weight: 1.2, height: 10, width: 10, length: 10, category: "fashion", declared_currency: "USD", declared_customs_value: 100 } ] } }); $.post('https://api.easyship.com/rate/v1/rates', function(data) { console.log(data); }); 2nd method... $.ajaxSetup({ headers: { Authorization: "Bearer prod_myKEY" }, data: JSON.stringify('{"origin_postal_code":"WC2N","destination_country_alpha2":"US","destination_postal_code":"10030","taxes_duties_paid_by":"Sender","is_insured":false,"items":[{"actual_weight":1.2,"height":10,"width":15,"length":20,"category":"mobiles","declared_currency":"SGD","declared_customs_value":100}]}') }); $.post('https://api.easyship.com/rate/v1/rates', function(data) { console.log(data); }); What I am doing wrong???
Posted by PlsDontShipMe 2 months ago
I want to connect my easyship account to the site i sell my products from. I was told easyship doesn't do direct integration and i am not a computer person. So I don't know where or how to start. Do i contact the site i sell on and they would need to add code for Easyship API? Or is it something i have to do from my dashboard? If there is a code i have to enter somewhere i understand because i linked easyship to my woocommerce site but this isn't a site i control, so i am confused.
Posted by Tonia 2 months ago
Hi, We are using easy ship API , we arere getting success response and shipment id also but when we sign into easyship dashboard the shipments are not showing in Manage shipments instead they are showing in Advanced. Kindly help us anyone what is the wrong we doe.
Posted by Naresh 2 months ago
Hi Dev, I have tried to retrieve shipping rate with the following JSON: { "origin_country_alpha2": "SG", "origin_postal_code": "239732", "destination_country_alpha2": "SG", "destination_postal_code": "238839", "taxes_duties_paid_by": "Sender", "is_insured": false, "items": [ { "actual_weight": 1.2, "height": 10, "width": 15, "length": 20, "category": "mobiles", "declared_currency": "SGD", "declared_customs_value": 100 } ] } But I can't get any rates from your API, can you guide me on what did I need to provide to have the rate API to work flawlessly? Can you list down the combination of fields that can be use to retrieve rates flawlessly?
Posted by Joe 2 months ago
We used below API for buylabel and we got response and it is shown in eashship-> Create Shipments --> Advanced https://api.easyship.com/shipment/v1/shipments/create_and_buy_label Query: When it will move to Manage Shipments?
Posted by bharath 2 months ago
We're building a brand new website on woocommerce with all the latest versions of everything, have installed your plugin, created and added the access token. When testing an order with a 1kg 10x10x10cm product, shipping locally within Australia or to USA with valid addresses, it returns no shipping options. This may be a clue to help diagnose the issue: I tried "Disable Easyship" but clicking on the button does nothing.
Posted by Wing 2 months ago
For Woocommerce, one is supposed to be able to enable and disable Shipping Methods (Easyship being one such method) for each Shipping Zone. I’m currently finding that despite disabling (either disabling or not adding this method in the first place) the Easyship method for a particular Shipping Zone, the Easyship method still shows up in cart and checkout for that zone. Other people are having this issue too as reported here: https://wordpress.org/support/topic/can-we-disable-easyship-shipping-method-for-each-shipping-zone/#post-12661838. As of now, the only way to hide the Easyship methods is to deactivate the plugin. Please investigate and fix this bug.
Posted by Jimmy 2 months ago
I used Easyship service in HongKong. When I arrange the local courier, SF Express, to my warehouse, through dashboard or api, sometimes the SF Express got the wrong address(usually my billing address). This bug happens quite often. Please fix it.
Posted by Falcon 2 months ago
I have a multisite on AWS lightsail. It has 3 sites. (site 1) The main retail site where I need easy to be an option. (site 2) does not sell anything and I do not need easy ship as an options. (site 3) is co-branded with another company and I have no access to it for coding anything else. I download and installed plugin. I've tried both from a network wide activating the plugin as well site by site. Either way I never get the option for Easyship in setting, Woocommerce, shipping. I've used easy on a NON multsite and it worked perfect. I converted my single site, or am in the procress of converting to multisite but now Easyship is not working which is business critical for me. Please help many thanks.
Posted by Rich B 3 months ago