Discussions

Return log with "invalid_content", we don't know the root cause to debug

Request log
{
"incoterms": "DDP",
"parcels": [
{
"total_actual_weight": null,
"items": [
{
"actual_weight": 0.090718474,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 51.09,
"description": "Toothpaste Tablets with Fluoride Minty Yuzu Flavor",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 51.09,
"quantity": 10,
"sku": "tidalminttablettin"
},
{
"actual_weight": 0.181436948,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 110.04,
"description": "Botanical Body Wash Sheets",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 110.04,
"quantity": 10,
"sku": "tidalbodyrefilltin"
},
{
"actual_weight": 0.0226796185,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 23.58,
"description": "100% Konjac Body Sponge",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 23.58,
"quantity": 20,
"sku": "860008458698"
},
{
"actual_weight": 0.1632932532,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 102.18,
"description": "3 in 1 Face Wash Beans Purifying",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 102.18,
"quantity": 10,
"sku": "tidalfacialrefillgrnt"
},
{
"actual_weight": 0.1632932532,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 102.18,
"description": "3 in 1 Face Wash Beans Calming",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 102.18,
"quantity": 10,
"sku": "tidalfacialrefillwhttin"
},
{
"actual_weight": 0.1632932532,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 102.18,
"description": "3 in 1 Face Wash Beans Brightening",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 102.18,
"quantity": 10,
"sku": "tidalfacialrefillorgt"
},
{
"actual_weight": 0.090718474,
"category": null,
"contains_battery_pi966": null,
"contains_battery_pi967": null,
"contains_liquids": null,
"declared_currency": "HKD",
"declared_customs_value": 51.09,
"description": "Toothpaste Tablets with Fluoride Cinnamon Flavor",
"dimensions": {
"length": 1.27,
"width": 1.27,
"height": 1.27
},
"hs_code": "33049900",
"origin_country_alpha2": "US",
"origin_currency": "HKD",
"origin_customs_value": 51.09,
"quantity": 10,
"sku": "tidalpinktablettin"
}
],
"box": null
}
],
"shipping_settings": {
"units": {
"dimensions": "in",
"weight": "lb"
},
"output_currency": "HKD"
},
"origin_address": {
"city": "2-6 Foo Ming Street, Causeway Bay",
"company_name": "TLE Wellness",
"contact_email": "[email protected]",
"contact_name": "Genie Cheung",
"contact_phone": "+85297915880",
"country_alpha2": "HK",
"line_1": "2K, Po Ming Building",
"line_2": null,
"postal_code": "0000",
"state": "Hong Kong"
},
"destination_address": {
"state": "Hong Kong",
"postal_code": "0000",
"contact_phone": "+852 6042 2519",
"contact_name": "Bob",
"city": "Wong Chuk Hang",
"contact_email": "[email protected]",
"line_1": "20/F Metro South Tower 1",
"line_2": "39 Wong Chuk Hang Road",
"country_alpha2": "HK"
},
"insurance": {
"is_insured": true,
"insured_currency": "HKD",
"insured_amount": 5659.2
}
}

Posted by Bob over 1 year ago

UPS rates are not received through API

Hi Easyship support team,

Posted by Didier Wittmer almost 2 years ago

EasyShip <-> Zapier Connection Broken

Hi,

Posted by Rugi almost 2 years ago

App to bulk edit item prices in shipments

My use-case

Posted by Diane almost 2 years ago

Logiwa Easyship integration

Hi,

Posted by Eva almost 2 years ago

Creating Label

Hello,

Posted by Enitan Awosanya almost 2 years ago

Label data not displaying correctly

Hello, when calling the completed label data over API to our custom database, the label image is not displayed, (it has been working fine for years until today) and the error "Could not show file correctly. Click here to open it in a new page." is displayed that opens the label in a new tab, the label can then be seen and printed, but why has this happened suddenly today? Has there been any updates on changes to the Easyship API today?

Posted by Mari Suzuki about 2 years ago

Don't have a quote with UPS from US to US?

Don't have a quote with UPS from US to US?

Posted by Kaspars about 2 years ago

How to disable price with duty option through API

Within the API parameters, the default setting for the "price with duty" is enabled.

Posted by Arvind Kumar about 2 years ago

How can I set selected_courier_id attribute? Does it needs to be nested within an object body?

I've tried top level declaration of the same attribute but it still defaults to the best value for money Courier.

Posted by Josh about 2 years ago