Discussions
Tell me what's wrong with the request?
request url /2023-01/labels
request data
{"easyship_shipment_id":"ESHU200887484","courier_id":"ccbb399c-09fb-46db-9e35-14fed4b11a55"}
responce
{"error":{"code":"invalid_content","details":["undefined method `map' for nil:NilClass"],"message":"The request body content is not valid.","request_id":"fbaaff4614fa21de28680391d88ef573","type":"invalid_request_error"}}
Tell me what's wrong with the request?
Posted by Alex about 1 month ago
Is It Possible for Customers to Create a Return Shipment to Send to Me?
What I want to achieve is to deliver our products to customers through our online store and allow customers to return products to our company through our website. While it is acceptable to receive returns at the original shipping location, I would like the returns to be sent to a fixed alternative location instead of the original shipping location. How can this be implemented?
Posted by noah lee about 1 month ago
Why all the shippments are getting assigned to UPS itself, even though I have changed the shipping rules to Fedex and ParcelForce?
I have changed the Shipping rules for Logistics Partner from UPS to Fedex and ParcelForce, But still i can see that only UPS Is getting assigned for the same.
Posted by Dhiren Bathija about 1 month ago
UPS 3 Day Select rate does not appear in the API
Good morning, we have implemented your API on our website, but we have a detail with the rates it shows, since some appear on the portal but not in the API, for example the UPS 3 Day Select rate does not appear in the API but it does. In the portal. What could be the reason for this difference?
Posted by Antonio Lopez about 1 month ago
I can't create a shipment with service UPS 3 Day Select via API
Hello team, I cannot create a shipment with the UPS 3 Day Select service via API, I cannot get it to appear in the list
Posted by Julio Martinez about 2 months ago
Shipments blocked by DHL, incomplete invocie data, how to update?
Recently DHL has blocked and returned all our shipments into the UK. After speaking with our account manager the cause is because of insufficient label data.
We have not been providing the required VAT (tax) and freight charge (that the customer paid) on the data when creating a label, looking at the API docs, and even manually creating a label from the UI in Easyship, there does not seem to be any location where we can declare the customer paid VAT charge (20% of the item value) and the shipping fee they have paid on the order purchase.
If creating a label manually using the DHL API or DHL account panel these options are present.
We need to understand the following issues;
-When creating a label how do we declare the VAT the customer paid
-When creating a label how do we declare the Freight Charge the customer paid
-When creating a label is it possible to declare a currency (GBP for UK, or JPY for all countries for example)
As the label is sent as DDP, there should be a way to set the VAT and shipping fee, we can see there is a way to REQUEST the tax, <https://developers.easyship.com/reference/taxes_and_duties_calculate> but this just returns what we already knew?
We can see the metadata field can be sued to send keypair data, but it seems a bit, unofficial?
As we have already been blocked, we need make sure this is right before sending shipments again.
Please advise
Posted by Mari Suzuki about 2 months ago
DHL API
I am trying to set up the DHL API and the form is requesting a 14 character key but the key from myDHL is 32 characters.
Posted by Theo about 2 months ago
Concern about create return shipment with parcel object
I'm creating return shipment in easyship but when I'm creating parcel object with data which I have and there are some more field showing it's required 'hs_code' or 'category', 'declared_currency', etc,... but in documentation it's not showing required
I just want to create return shipment without product details how can I do ?
Posted by Umesh Solanki about 2 months ago
Walmart api connect error
Hi,I tried to connect walmart seller account api with Easyship, but it shows error. How to fix it ? Thanks!
Posted by oceane wang about 2 months ago
Custom Multivendor platform implementation on orders
Hi, my team and i are currently creating a custom multivendor solution and is in the process of integrating easyship, i want to ask if there is a way to request for the batch feature to process orders for multiple origin_addresses for our vendors
Posted by jase about 2 months ago