Discussions

Ask a Question
ANSWERED

Cannot get label by API in Sandbox

I have created a testing shipment in sandbox using create_and_buy_label API and the shipment is created with easyship_shipment_id , then I used the easyship_shipment_id to get the label from https://api.easyship.com/label/v1/labels, but it returned error:
{"message":"Shipments not found or labels already requested: ESUS10018758","errors":["Shipments not found or labels already requested: ESUS10018758"],"labels":[],"total_cost":null,"available_balance":-1673.52}

ANSWERED

Shipment total_actual_weight is unprecise

The issue happens because EasyShip API returns weight value in kilograms rounded up to 2 decimals (eg. 0.11KG).
We can immediately notice that the precision is up to "decagrams", while we need it up to grams.

Rates API Error

Response:

ANSWERED

{"error":"User doesn't have permissions for this request"}

When I use the API to cancel the waybill, I get a prompt :
{"error":"User doesn't have permissions for this request"}

ANSWERED

Sandbox request

I'm using the API documentation page to test requests. When using my prod* token, I am able to get 200 responses. However, using the sand* token, I get errors. I've switched nothing but the token and get:

ANSWERED

Shipping label not showing all products

Hi, in easyship dashboard I can see that I have three items but in the generated shipping label I could only see one? Why is that the case?

CAN I HAVE A CHANGE OF HOME ADDRESS F

OR BLUE TARGET-T AGENCY. CORRECT ADDRESS IS, 102-12NEWHAVEN MANOR, BRAMPTON ,ONTARIO-CANADA,L6S4J4.

ANSWERED

How to trigger Omnisend's automation?

Hi there,

ANSWERED

API Endpoints for Analytics

Are there API endpoints available for Analytics? (ex. avg shipping cost, number of shipments, etc). These analytics are available on the Analytics tab in EasyShip, but we are looking to pull key analytics into our custom warehouse management dashboard.

ANSWERED

Specify sorting order of /shipments collection

I'm requesting a list of shipments from the /v2/shipments endpoint, and the order of entries returned seems to always be created_at, descending.