Dear Team, When meeting Eric Mui earlier this summer, he told me you would have a Prestashop API ready by now. Is this available as a package? From now on we can access the low level code of your API, but my developers is wondering if there is any fully packaged API for Prestashop, Cedric Thiry, SEED Advisory, on behalf of MyExclusivebrands.com
Posted by Cedric Thiry about a year ago
I am testing the Create Shipments API with EasyShip's sandbox environment. Calling the API via postman is successful but when I call the same API via Java, I will get the following: Error 1010 : Access Denied. The owner of this website (api-sandbox.easyship.com) has banned your access based on your browser's signature (.....). Is the sandbox server blocking the API request?
Posted by Ray about a year ago
Hi Support, I am using your api integration on my side. My email account is enquiry@singmuiheng.com. Already created an app in your account. I have 2 keys sandbox and live, Using sandbox details now , but getting an error while i am requesting ( User doesn't have permissions for this request ). Whsta steps i need to follow for getting permission on my site.Please Respond me as soon as possible. website url: http://sgwebdesigner.org/smh/api.php Thanks
Posted by vikas about a year ago
I am generating shipments for testing Easyship API and api giving me response and shipment is created but when i am buying label and hit on api with "easyship_shipment_id" and "courier_id" its showing error "Shipments not found or labels already requested".Can you please tell me where i can see my all testing generated shipments??
Posted by Bhumika 11 months ago
Hi, I've tried rates request API in the link below with sandbox token but didn't seem to work. https://developers.easyship.com/v1.0/reference#rates-intro can you please tell what the error message means? couldn't find anything about the message in docs. Thanks
Posted by uri about a year ago
Hi team, Just started exploring for my client (Boxes & Things Pte Ltd). When testing the rates API 1. Neither sandbox nor production API token is working (from the shared details in your website) Only my actual client's API token works (tested api call in curl successfully) Question: Are the shared keys obsolete? Question: There is only a production API token under connect --> API integration. The sandbox API token is empty. Why? 2. When using Postman (with production token), the response is: "errors": "Items should have dimensions and a weight". However, I copied the JSON from your website. I checked the specs and there seems nothing wrong. 3. I also explored another testing approach: When using "try it" option I am getting an authentication key but nothing happens. There is no actual communication going on? Perhaps I don't understand how it works....
Posted by Ralf Wilden about a year ago
when i send a request to create a shipment .it is response that { "Exceptions::ManagerError": "CloudShipmentManagerError - action: create_by_api - Pickup address Please create an address before creating a shipment." } the data what i send is: { "platform_name": "Amazon", "platform_order_number": "#1234", "selected_courier_id": "b8d528a7-a2d4-4510-a7ac-11cbbb6542cd", "destination_country_alpha2": "US", "destination_city": "New York", "destination_postal_code": "10022", "destination_state": "NY", "destination_name": "Aloha Chen", "destination_address_line_1": "300 Park Avenue", "destination_phone_number": "+1 234-567-890", "destination_email_address": "api-support@easyship.com", "items": [{ "description": "Silk dress", "sku": "test", "actual_weight": 1.2, "height": 10, "width": 15, "length": 20, "category": "fashion", "declared_currency": "SGD", "declared_customs_value": 100 }] } i don't know why it is wrong today.because it was worked well last week.
Posted by NeroZhang 7 months ago
Dear to whom it may concern, I am trying to integrate Easyship with Big Cartel. I managed to set up my API access code. However, I am not too sure how should I go about doing it? Do I copied it to my CSS code? Please advice. Thank you so much for your kind attention and time! Cheers, Ely
Posted by Ely about a year ago
Hello Easyship team, I am using your API in my website in curl format, so i have used the following code: ---------------------------------------------code starts here ------------------------------------------ $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, "https://api.easyship.com/rate/v1/rates"); curl_setopt($ch, CURLOPT_RETURNTRANSFER, TRUE); curl_setopt($ch, CURLOPT_HEADER, FALSE); curl_setopt($ch, CURLOPT_POST, TRUE); curl_setopt($ch, CURLOPT_POSTFIELDS, "{ \"origin_country_alpha2\": \"SG\", \"origin_postal_code\": \"WC2N\", \"destination_country_alpha2\": \"US\", \"destination_postal_code\": \"10030\", \"taxes_duties_paid_by\": \"Sender\", \"is_insured\": false, \"items\": [ { \"actual_weight\": 1.2, \"height\": 10, \"width\": 15, \"length\": 20, \"category\": \"mobiles\", \"declared_currency\": \"SGD\", \"declared_customs_value\": 100 } ] }"); curl_setopt($ch, CURLOPT_HTTPHEADER, array( "Content-Type: application/json", "Authorization: Bearer 4e2b327e2ef5471885cd0bc50a0c9fe52481793bd309b2c4f2a6bdac3f10ae1f" )); $response = curl_exec($ch); curl_close($ch); var_dump($response); -------------------------------------------------- code ends here ---------------------------------------- but it is giving me the following response : "string(146) "{"rates":[],"messages":["Validation Failure: No credentials","Sorry, we couldn't find any shipping solutions based on the information provided."]}"" Please provide me a solution so that i can use it. thanks
Posted by Mohit 5 months ago
Tried to update the callback url on the sandbox section and a popup notification with following message 'Your API settings have been successfully updated' appeared. But the callback url value didn't stick or recorded under the callback_url field. Did I miss out anything for the callback url setup?
Posted by Takatack Developers about a year ago
When reaching the API if I don't include dimensions I get back "Items should have dimensions and a weight". However when the customer is going through the checkout process and requests shipping rates, the products themselves don't have dimensions, just weight. How are these rates coming back in Shopify just fine but, with the API I must include the dimensions? Is there a default dimension used when calculating the customer shipping data?
Posted by Roynel Flores 10 months ago